Jobber vs. Setmore

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jobber
Score 8.4 out of 10
N/A
Jobber is field service management software from the company of the same name in Edmonton, Alberta.
$39
per month 1 user
Setmore
Score 6.0 out of 10
N/A
SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.
$0
per month up to 4 users and 200 appointments
Pricing
JobberSetmore
Editions & Modules
Core
$39
per month 1 user
Connect (individual)
$119
per month 1 user
Connect
$169
per month up to 5 users
Grow (individual)
$199
per month 1 user
Grow
$349
per month up to 10 users
Plus
$599
per month Up to 15 users
Team
$9
per month per user (unlimited users)
Pro
$12
per month per user (1-2 users)
Offerings
Pricing Offerings
JobberSetmore
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.Up to a 58% discount available for annual pricing.
More Pricing Information
Community Pulse
JobberSetmore
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JobberSetmore
Small Businesses
Method:CRM
Method:CRM
Score 9.4 out of 10
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Score 9.0 out of 10
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Jotform
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Score 8.5 out of 10
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Score 9.0 out of 10
Enterprises
Oracle Service
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Score 8.2 out of 10
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Score 8.4 out of 10
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User Ratings
JobberSetmore
Likelihood to Recommend
9.8
(22 ratings)
8.0
(7 ratings)
Likelihood to Renew
2.0
(1 ratings)
-
(0 ratings)
Usability
8.5
(18 ratings)
-
(0 ratings)
Support Rating
4.0
(2 ratings)
-
(0 ratings)
User Testimonials
JobberSetmore
Likelihood to Recommend
Jobber - Field Service Software
The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
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AnywhereWorks
SetMore is getting aged as it is. we have been moving progressively to other solutions for scheduling with far better integration. however, SetMore is a good tool to implement in start-ups and small business where you need to have plans and activities scheduled with individuals inside and outside of the organization. As mentioned, this tool is used internally with the support team, sales team, RRHH. This last uses with recruitment prospects that can go to the website and schedule its interview with an assigned person considering the availability of it.
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Pros
Jobber - Field Service Software
  • The program and schedule is easy to use, operate, and easy to navigate
  • Jobber offers the monthly fee at a very affordable price point
  • Jobber makes it easy for my employees to clock in.
  • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
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AnywhereWorks
  • Good/fair price compared to competitors.
  • Every user on the account gets their own personalized appointment scheduling link.
  • Flexibility with services you can make available.
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Cons
Jobber - Field Service Software
  • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
  • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
  • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
  • I found no merge functionality. Same client has two entries? Too bad.
  • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
  • In my experience, the app is unusable, must use the web version on a mobile device.
  • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
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AnywhereWorks
  • Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
  • Could have a "how to" tutorial for booking appointments for users.
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Likelihood to Renew
Jobber - Field Service Software
I am anxious to replace it but there will be effort to learn and switch.
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AnywhereWorks
No answers on this topic
Usability
Jobber - Field Service Software
Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
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AnywhereWorks
No answers on this topic
Support Rating
Jobber - Field Service Software
There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
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AnywhereWorks
No answers on this topic
Alternatives Considered
Jobber - Field Service Software
Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
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AnywhereWorks
SetMore is so much simpler while providing great features. The ease of use makes this a better product for our clients and staff without sacrificing many of the bells and whistles that others tout. The online booking pages ability to schedule without creating a login has led to more visitors scheduling appointments instead of clicking away when scheduling.
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Return on Investment
Jobber - Field Service Software
  • It has dramatically helped keep us organized
  • It has helped us keep payments taken care of and ensures that we don't miss an invoice
  • It is great for our lead process
  • I would like to see a lead board or line to help keep track of leads
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AnywhereWorks
  • Planning meetings
  • Schedule Demos or Coaching with prospects and customers
  • Recruitment interviews set up without making a call and confirming both sides for availability to arrange the meeting
  • Web interface for internal and external users
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ScreenShots