JobBOSS vs. Zoho One

Job Shops that have outgrown Quickbooks/Peachtree are a good fit and small to medium run shops are a good fit for JobBOSS. If you're still in the grey area between Quickbooks and a fully fledged ERP system, you can connect it with Quickbooks for your accounting which is a good medium for companies who would like to slowly roll, kind of upgrade out.

Incentivized

Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.

Incentivized

• Timekeeping. Clocking in and out.
• Inventory control.
• Travelers or job sheets that keep track of operations.

Incentivized

• Customized dashboards
• Easy to see the kpis for different aspects of my business
• And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
• The analytics is great what else
• Collaboration tools are excellent

Incentivized

• being able to purchase program without having a limited number of seats
• Cost

Incentivized

• In my opinion, SUPPORT IS AWFUL!!!
• If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
• Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
• In my experience, expect any e-mail to the main support e-mail to go unanswered.
• The first year of support was great, but after we renewed for the second year, it has become terrible.

Why fix what aint broken

Incentivized

Love the templates we were able to make and add to the program to work specifically for what we need to put on our certifications. We went from typing out each certification on a printed form to being able to work from templates and it was a serious time saver.

Incentivized

We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.

Incentivized

Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.

Incentivized

We did not evaluate any other products/solutions before choosing JobBOSS.

Incentivized

There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One

Incentivized

• We were using several pieces or software that have all been replaced by just JobBOSS. Inventory, routings, inspections, floor tracking, accounting are now all in a single place.
• It helped us to reorganize our document server and consolidate files. Its ability to link files has created an environment where nearly every piece of information on an order can be found in a centralized single location.
• The quoting module has improved our decision making and ability to see where we were right or wrong on costing.

Incentivized

• It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
• Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
• Reduces the work of HR a lot.

Incentivized