TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    NueMD (discontinued)

    Score8 out of 10
    N/ANueMD was a cloud-based medical practice management software for small practices, featuring practice management, electronic health record, and medical billing capabilities. Acquired by AdvancedMD in 2018, it is a legacy product discontinued in late 2025.N/A
    Pricing
    Join.me (discontinued)NueMD (discontinued)
    Editions & Modules
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Join.me (discontinued)NueMD (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Join.me (discontinued)NueMD (discontinued)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    30 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    33 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    No answers on this topic
    Features
    Join.me (discontinued)NueMD (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    NueMD (discontinued)
    -
    Ratings
    High quality audio8.566 Ratings00 Ratings
    High quality video8.269 Ratings00 Ratings
    Low bandwidth requirements7.059 Ratings00 Ratings
    Mobile support7.336 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    NueMD (discontinued)
    -
    Ratings
    Desktop sharing8.573 Ratings00 Ratings
    Whiteboards7.433 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    NueMD (discontinued)
    -
    Ratings
    Calendar integration8.551 Ratings00 Ratings
    Meeting initiation8.464 Ratings00 Ratings
    Integrates with social media7.121 Ratings00 Ratings
    Record meetings / events8.052 Ratings00 Ratings
    Slideshows8.035 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    NueMD (discontinued)
    -
    Ratings
    Live chat8.759 Ratings00 Ratings
    Audience polling7.720 Ratings00 Ratings
    Q&A7.826 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    NueMD (discontinued)
    -
    Ratings
    User authentication8.244 Ratings00 Ratings
    Participant roles & permissions8.251 Ratings00 Ratings
    Confidential attendee list8.433 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    -
    Ratings
    NueMD (discontinued)
    7.5
    3 Ratings
    0% above category average
    Real-time eligibility verification00 Ratings6.93 Ratings
    Claims management00 Ratings8.13 Ratings
    Coding00 Ratings9.02 Ratings
    Patient billing00 Ratings4.43 Ratings
    Financial Reporting00 Ratings9.13 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    -
    Ratings
    NueMD (discontinued)
    8.3
    3 Ratings
    8% above category average
    Rule-based scheduling00 Ratings8.13 Ratings
    Automated appointment reminders00 Ratings10.02 Ratings
    Automated patient check-in00 Ratings7.22 Ratings
    Multi-location support00 Ratings9.13 Ratings
    Calendar interface00 Ratings7.23 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    -
    Ratings
    NueMD (discontinued)
    8.7
    3 Ratings
    19% above category average
    Charting / document management00 Ratings8.13 Ratings
    Templates00 Ratings8.13 Ratings
    Patient portal00 Ratings10.01 Ratings
    Mobile/tablet support00 Ratings6.33 Ratings
    Fax integration00 Ratings10.01 Ratings
    Integration with other EMR and PM systems00 Ratings10.02 Ratings
    Workflow automation00 Ratings8.13 Ratings
    Speech recognition00 Ratings10.01 Ratings
    Customization00 Ratings6.33 Ratings
    E-prescribing00 Ratings10.02 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    -
    Ratings
    NueMD (discontinued)
    9.1
    3 Ratings
    9% above category average
    HIPAA compliance00 Ratings9.13 Ratings
    Role-based permission levels00 Ratings7.23 Ratings
    Data backups and redundancy00 Ratings10.02 Ratings
    Local mode / networking failsafe00 Ratings10.02 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Join.me (discontinued) and NueMD (discontinued)
    Feature
    Join.me (discontinued)
    -
    Ratings
    NueMD (discontinued)
    9.7
    3 Ratings
    25% above category average
    Task tracking00 Ratings10.02 Ratings
    Specialty-specific workflows00 Ratings10.02 Ratings
    Multi-office / multi-physician capabilities00 Ratings9.13 Ratings
    Best Alternatives
    Join.me (discontinued)NueMD (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Join.me (discontinued)NueMD (discontinued)
    Likelihood to Recommend
    7.1
    (76 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (25 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Join.me (discontinued)NueMD (discontinued)
    Likelihood to Recommend
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Discontinued Products
    Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Discontinued Products
    • Entering patient's information
    • Creating Appointments
    • Editing appointments
    • Some reports are helpful
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    Discontinued Products
    • Customer Service
    • Batch Billing
    • Modifying to fit particular needs
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Discontinued Products
    Overall NUEMD is easy to use self explanatory and realtime helps alot when were are busy checking in patients, it gives you messages letting you know when something isnt right and that makes the claim we send out to the ins company cleaner to the return on payments from the ins co is better
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    Discontinued Products
    • It makes it easier to train people on how to use due to it being simple
    • Helps keep track of past present and future visits
    • Complete customizable schedule for different providers
    Incentivized
    Read full review
    ScreenShots