Jotform vs. Ninja Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Ninja Forms
Score 6.9 out of 10
N/A
Ninja Forms is a free drag-and-drop WordPress form builder plugin for both beginners and advanced developers. What comes with the free version Ninja Forms: Regular updates Dedicated support Customizable form templates Fully responsive, SEO, & mobile friendly forms Beautifully matches your theme’s design decisions Translated into 16+ languages Easy WordPress GDPR compliance Unlimited forms Unlimited form…N/A
Pricing
JotformNinja Forms
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformNinja Forms
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformNinja Forms
Considered Both Products
Jotform
Chose Jotform
Ease of Use
Ninja Forms

No answer on this topic

Features
JotformNinja Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.2
120 Ratings
6% above category average
Ninja Forms
-
Ratings
Survey templates8.5103 Ratings00 Ratings
Themes8.0109 Ratings00 Ratings
Custom logo/branding8.2113 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.5
114 Ratings
0% below category average
Ninja Forms
-
Ratings
Changes to live survey8.795 Ratings00 Ratings
Question design help8.194 Ratings00 Ratings
Multiple question types8.6111 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.1
94 Ratings
2% below category average
Ninja Forms
-
Ratings
Survey logic flexibility8.194 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.6
116 Ratings
6% above category average
Ninja Forms
-
Ratings
Response tracking8.6109 Ratings00 Ratings
Data export8.9110 Ratings00 Ratings
Standard reports8.699 Ratings00 Ratings
Custom reports8.493 Ratings00 Ratings
Analytics8.287 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
94 Ratings
1% below category average
Ninja Forms
-
Ratings
Access controls8.090 Ratings00 Ratings
Compliance8.585 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
71 Ratings
3% below category average
Ninja Forms
-
Ratings
Vendor-offered crowdsourcing7.755 Ratings00 Ratings
Respondent restrictions7.971 Ratings00 Ratings
Best Alternatives
JotformNinja Forms
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.6 out of 10
Qualaroo
Qualaroo
Score 6.6 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformNinja Forms
Likelihood to Recommend
8.7
(140 ratings)
-
(0 ratings)
Likelihood to Renew
8.6
(7 ratings)
-
(0 ratings)
Usability
8.8
(93 ratings)
-
(0 ratings)
Support Rating
8.0
(81 ratings)
-
(0 ratings)
Implementation Rating
8.2
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformNinja Forms
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Saturday Drive Inc.
No answers on this topic
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Saturday Drive Inc.
No answers on this topic
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Saturday Drive Inc.
No answers on this topic
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Saturday Drive Inc.
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Saturday Drive Inc.
No answers on this topic
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Saturday Drive Inc.
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Saturday Drive Inc.
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Saturday Drive Inc.
No answers on this topic
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Saturday Drive Inc.
No answers on this topic
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Ninja Forms Screenshots

Screenshot of Creating a new form in Ninja Forms dashboard.Screenshot of Embedding a form to a page using the Gutenberg block.Screenshot of Adding a field into the form.