Jotform vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Rocketlane
Score 9.0 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
JotformRocketlane
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformRocketlane
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
JotformRocketlane
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.8
161 Ratings
1% below category average
Rocketlane
-
Ratings
Survey templates8.1138 Ratings00 Ratings
Themes7.4146 Ratings00 Ratings
Custom logo/branding7.9153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.8
148 Ratings
8% below category average
Rocketlane
-
Ratings
Changes to live survey7.7125 Ratings00 Ratings
Question design help7.7123 Ratings00 Ratings
Multiple question types7.9145 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.4
124 Ratings
9% below category average
Rocketlane
-
Ratings
Survey logic flexibility7.4124 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.5
151 Ratings
6% below category average
Rocketlane
-
Ratings
Response tracking7.2142 Ratings00 Ratings
Data export8.6144 Ratings00 Ratings
Standard reports7.0130 Ratings00 Ratings
Custom reports7.4122 Ratings00 Ratings
Analytics7.3112 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.5
125 Ratings
13% below category average
Rocketlane
-
Ratings
Access controls7.4121 Ratings00 Ratings
Compliance7.6114 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.1
94 Ratings
11% below category average
Rocketlane
-
Ratings
Vendor-offered crowdsourcing7.075 Ratings00 Ratings
Respondent restrictions7.294 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Jotform
-
Ratings
Rocketlane
8.4
7 Ratings
9% above category average
Task Management00 Ratings9.07 Ratings
Resource Management00 Ratings8.06 Ratings
Gantt Charts00 Ratings8.06 Ratings
Scheduling00 Ratings9.04 Ratings
Workflow Automation00 Ratings8.07 Ratings
Team Collaboration00 Ratings10.07 Ratings
Support for Agile Methodology00 Ratings9.05 Ratings
Support for Waterfall Methodology00 Ratings5.06 Ratings
Document Management00 Ratings8.07 Ratings
Email integration00 Ratings9.06 Ratings
Timesheet Tracking00 Ratings9.06 Ratings
Best Alternatives
JotformRocketlane
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Score 9.0 out of 10
Medium-sized Companies
Square 9 Softworks
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Score 9.7 out of 10
InEight
InEight
Score 9.5 out of 10
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Verint Voice of the Customer
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Score 9.5 out of 10
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User Ratings
JotformRocketlane
Likelihood to Recommend
8.3
(182 ratings)
10.0
(7 ratings)
Likelihood to Renew
9.3
(7 ratings)
10.0
(1 ratings)
Usability
8.5
(128 ratings)
9.0
(1 ratings)
Support Rating
7.5
(81 ratings)
-
(0 ratings)
Implementation Rating
8.8
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformRocketlane
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Rocketlane
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Rocketlane
  • Saved Project Manager time by 80-85%
  • Ease of use, User Friendly interface
  • Reminders : Email notification on upcoming due task to task owner
  • Publishing of Periodic Project Status Report
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Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Rocketlane
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Rocketlane
It really helps to support us in supporting our customers.
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Rocketlane
Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Rocketlane
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Rocketlane
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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Rocketlane
  • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
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ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents