Jotform vs. SmartIQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
SmartIQ
Score 10.0 out of 10
N/A
SmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019.N/A
Pricing
JotformSmartIQ
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformSmartIQ
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
JotformSmartIQ
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.0
153 Ratings
0% below category average
SmartIQ
-
Ratings
Survey templates8.3131 Ratings00 Ratings
Themes7.6138 Ratings00 Ratings
Custom logo/branding8.1145 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.0
141 Ratings
6% below category average
SmartIQ
-
Ratings
Changes to live survey8.0119 Ratings00 Ratings
Question design help7.9117 Ratings00 Ratings
Multiple question types8.1138 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.6
117 Ratings
8% below category average
SmartIQ
-
Ratings
Survey logic flexibility7.6117 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.8
145 Ratings
5% below category average
SmartIQ
-
Ratings
Response tracking7.7136 Ratings00 Ratings
Data export8.6138 Ratings00 Ratings
Standard reports7.6124 Ratings00 Ratings
Custom reports7.7116 Ratings00 Ratings
Analytics7.5106 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.7
119 Ratings
12% below category average
SmartIQ
-
Ratings
Access controls7.6115 Ratings00 Ratings
Compliance7.8108 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.3
89 Ratings
12% below category average
SmartIQ
-
Ratings
Vendor-offered crowdsourcing7.271 Ratings00 Ratings
Respondent restrictions7.489 Ratings00 Ratings
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User Ratings
JotformSmartIQ
Likelihood to Recommend
8.5
(174 ratings)
9.5
(2 ratings)
Likelihood to Renew
9.0
(7 ratings)
-
(0 ratings)
Usability
8.8
(120 ratings)
-
(0 ratings)
Support Rating
7.7
(81 ratings)
-
(0 ratings)
Implementation Rating
8.6
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformSmartIQ
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Smart Communications
Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to [the] internal system.
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Smart Communications
  • Easily upload supporting documents
  • easy to navigate
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Smart Communications
  • Make signatures more realistic
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Smart Communications
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Smart Communications
No answers on this topic
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Smart Communications
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Smart Communications
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Smart Communications
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Smart Communications
  • streamlined the loan process
  • able to complete documents remotely during a pandemic
Read full review
ScreenShots

Jotform Screenshots

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