Jotform vs. Supernova

We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!

Supernova is the best documentation platform on the market, having tested numerous alternatives, including the more popular zeroheight, Knapsack, etc. It's ideal for low-code solutions for brand guidelines and detailed component documentation. Their automated exporter pipelines are the icing on the cake, enabling them to pull what you see in Figma and push it directly into your codebase.

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• Gathers information on my clients
• Gathers and organizes information on my prospects
• Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
• Educates clients about the benefit of supplementation
• Educates my prospects

• Customer service.
• Automation
• Organization

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• The price is too high for casual users like myself
• The automation took some time to figure out (that's understandable)
• Making the forms look uniform took a lot of time to setup
• Some parts like the approval emails, notification emails can be confusing

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Independently Invited by TrustRadius

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• Difficult to sync large files (more of a Figma problem).
• Restrictive paid tiers.
• Redundant features.

Incentivized

Independently Invited by TrustRadius

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I need this software to run my business, it's built around it.

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As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.

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It is occasionally buggy, but nowhere near as buggy as zeroheight.

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Independently Invited by TrustRadius

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I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things

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Invited by the Vendor

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Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.

Supernova has best-in-class customer service. Our Figma library is a huge file and was unable to automatically sync with most platforms (including Supernova) - of all three platforms we tried, Supernova was the only one that actively assigned engineers to our case and offered a solution within a couple of days. They've been great partners.

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Independently Invited by TrustRadius

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• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.

• We've seen a massive increase in organizational design system adoption since launching our Supernova site.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info