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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joyfill

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    A mobile inspection forms app for the workforce. Teams can use Joyfill to mobilize forms, eliminate manual paper forms & collect data from anywhere, on any device. Joyfill is presented by the vendor as a user-friendly inspection app, and boasts users among 1000+ companies and contractors worldwide. Joyfill's mission is to create an efficient and more enjoyable experience to filling out work forms…

    $40

    per month per user

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
    Pricing
    JoyfillPG Forsta HX Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JoyfillPG Forsta HX Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    JoyfillPG Forsta HX Platform
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    Score9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    JoyfillPG Forsta HX Platform
    Likelihood to Recommend
    8.3
    (3 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    JoyfillPG Forsta HX Platform
    Likelihood to Recommend
    Joyfill
    Previously for any inspection we use any ordinary forms using pan and paper so with this method we doesn't get the report of the user and our inspection but with the help of Joyfill we are getting proper reports.
    Incentivized
    Read full review
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
    Read full review
    Pros
    Joyfill
    • Creating Customized Form.
    • Data collection or storage via phone.
    • Access the report from anywhere.
    Incentivized
    Read full review
    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Cons
    Joyfill
    • Glitchy here and there with updates.
    • Cannot annotate on photos.
    • Sometimes syncing conflicts.
    Read full review
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Likelihood to Renew
    Joyfill
    No answers on this topic
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Usability
    Joyfill
    No answers on this topic
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Support Rating
    Joyfill
    No answers on this topic
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Implementation Rating
    Joyfill
    No answers on this topic
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Alternatives Considered
    Joyfill
    No answers on this topic
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Return on Investment
    Joyfill
    • We are now getting reports of the surveys and inspection which we doesn't get earlier by manual forms.
    • We are also now collection or taking signatures from any users in any document online without using any third party application or tool
    Incentivized
    Read full review
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
    ScreenShots

    Joyfill Screenshots

    Screenshot of All your inspection forms at your fingertipsScreenshot of Flag deficiencies & add photos directly to formsScreenshot of Save and store all your data in the cloudScreenshot of Fill out forms and collect data while offlineScreenshot of Collect eSignatures from your mobile or tablet device