JRNI vs. Zoho Calendar

If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.

Incentivized

It is good for office use for keeping track of meetings and various important events. It is very nice to share a calendar with the whole team and the whole team has access to it, everyone can modify and update events. Furthermore, it is less appropriate when you use it on mobile, and it also cannot record the meetings.

Incentivized

• The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
• Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
• The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.

• I can see that Zoho Calendar allows for multiple tab use which seemed to be a rare and useful function to have.
• I like how the search function is advanced and you can put specific info to find what you require.
• I like the visual freedom the app gives in terms of the day, month, and workdays, 2-month views, and selecting colours as well, etc.

Incentivized

• Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.

• It needs better software integration for use with other services and programs
• It needs a better source code so that it doesn't crash or lock up as often
• It should incorporate better customer service for dealing with the issues it creates.

Incentivized

Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!

I subscribe to Zoho One so I use many of the modules that come with that single subscription. I've had intermittent issues with scheduled Zoho Meetings through Zoho CRM not appearing in my Zoho Calendar. Zoho has been working on the issue but it will be fixed for a while and then I'll miss a meeting because it wasn't appearing.

Incentivized

It would have been 10 were it not for some feedback from clients re multiple bookings.

Since there are lots of preference options, it can be a little confusing when setting up. It does integrate with other calendars where you can choose one or two way syncing which is helpful if you keep separate personal and work calendars. You can set your start day of the week which for me I have it set to Monday. There are also time zone options which are great but still a bit confusing to me.

Incentivized

Support has been excellent. As always, they are quickly responsive, and I feel they genuinely wish to address and fix any issues. It's unfortunate that my issues with meetings created in Zoho CRM don't always appear in my Zoho Calendar. While they mostly appear, my confidence level on any given week that I can see what is on my schedule is decidedly lacking.

Incentivized

JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.

Incentivized

Zoho calendar allows us to schedule, manage and track your appointment, meetings, birthdays, and other important dates. And also collaborate, share and publish your daily activities. Zoho Calendar also provides you to make it more creative by changing the themes. Event reminders are also available on Zoho Calendar, so we can be reminded either via email or through a pop-up about appointments, dates, milestones, and events. Reminders can pop up as early as 30 days before an event.

Incentivized

It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.

• The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
• Our clinic staff have more data for each client, and thus are better prepared for each appointment.
• Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
• Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.

• Once the meeting is created on the Zoho calendar, you don't need to remind invitees to join the meeting at a particular time or day. Zoho calendar does that for you.
• If any invitees are unable to join the meeting, they can ask for a different time prior to that meeting.
• Sometimes if many meetings are in the pipeline then there can be overlap.

Incentivized