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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JustCall

    Score4.2 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    WebinarJam

    Score8.9 out of 10
    N/AWebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.

    $39

    per month

    Pricing
    JustCallWebinarJam
    Editions & Modules
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Starter
    $39
    per month for 1 presenter and 100 attendees
    Basic
    $79
    per month for 2 presenters and 500 attendees
    Professional
    $229
    per month for 4 presenters and 2000 attendees
    Enterprise
    $379
    per month for 6 presenters and 5000 attendees
    Offerings
    Pricing Offerings
    JustCallWebinarJam
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.—
    More Pricing Information
    Community Pulse
    JustCallWebinarJam
    Considered Both Products
    SaaS Labs
    No answer on this topic
    Genesis Digital
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    71%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    71%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    JustCallWebinarJam
    Cloud PBX
    Comparison of Cloud PBX features of JustCall and WebinarJam
    Feature
    JustCall
    1.7
    8 Ratings
    129% below category average
    WebinarJam
    -
    Ratings
    Multi-level Interactive Voice Response (IVR)1.58 Ratings00 Ratings
    Call reports1.88 Ratings00 Ratings
    Directory of employee names1.96 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of JustCall and WebinarJam
    Feature
    JustCall
    2.0
    8 Ratings
    122% below category average
    WebinarJam
    -
    Ratings
    Answering rules1.98 Ratings00 Ratings
    Call recording1.97 Ratings00 Ratings
    Call park2.37 Ratings00 Ratings
    Call screening1.97 Ratings00 Ratings
    Message alerts1.97 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of JustCall and WebinarJam
    Feature
    JustCall
    1.9
    7 Ratings
    123% below category average
    WebinarJam
    -
    Ratings
    Audio conferencing1.97 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of JustCall and WebinarJam
    Feature
    JustCall
    1.9
    7 Ratings
    122% below category average
    WebinarJam
    -
    Ratings
    Mobile app for iOS1.96 Ratings00 Ratings
    Mobile app for Android1.97 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of JustCall and WebinarJam
    Feature
    JustCall
    -
    Ratings
    WebinarJam
    4.8
    8 Ratings
    46% below category average
    Dashboards00 Ratings2.58 Ratings
    Data exportability00 Ratings7.27 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of JustCall and WebinarJam
    Feature
    JustCall
    -
    Ratings
    WebinarJam
    9.0
    7 Ratings
    10% above category average
    High quality audio00 Ratings9.97 Ratings
    Mobile support00 Ratings8.16 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of JustCall and WebinarJam
    Feature
    JustCall
    -
    Ratings
    WebinarJam
    6.1
    8 Ratings
    29% below category average
    Calendar integration00 Ratings8.06 Ratings
    Record meetings / events00 Ratings3.28 Ratings
    Slideshows00 Ratings9.97 Ratings
    Event registration00 Ratings3.28 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of JustCall and WebinarJam
    Feature
    JustCall
    -
    Ratings
    WebinarJam
    7.3
    8 Ratings
    15% below category average
    Audience polling00 Ratings10.07 Ratings
    Q&A00 Ratings4.78 Ratings
    Online Events Security
    Comparison of Online Events Security features of JustCall and WebinarJam
    Feature
    JustCall
    -
    Ratings
    WebinarJam
    10.0
    7 Ratings
    18% above category average
    Participant roles & permissions00 Ratings10.07 Ratings
    Confidential attendee list00 Ratings10.06 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of JustCall and WebinarJam
    Feature
    JustCall
    -
    Ratings
    WebinarJam
    2.4
    8 Ratings
    107% below category average
    Branding options00 Ratings2.58 Ratings
    Integration to Marketing Automation00 Ratings2.38 Ratings
    Best Alternatives
    JustCallWebinarJam
    Small Businesses
    CallFire
    Score9.7 out of 10
    GoTo Webinar
    Score8.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JustCallWebinarJam
    Likelihood to Recommend
    2.3
    (8 ratings)
    3.1
    (8 ratings)
    Usability
    1.5
    (2 ratings)
    3.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    3.2
    (4 ratings)
    User Testimonials
    JustCallWebinarJam
    Likelihood to Recommend
    SaaS Labs
    In my opinion, if you have high volumes of inbound calls with many clients, I'd avoid using JustCall. I think it is far better suited for outbound calls (i.e. sales) or for small teams. I would also recommend using JustCall for 1:1 dialing, rather than a single phone number managed by a team. Their IVR setup and tracking down what happens when a call goes through IVR can be quite difficult to figure out what actually happened.
    Incentivized
    Read full review
    Genesis Digital
    We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
    Incentivized
    Read full review
    Pros
    SaaS Labs
    • JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
    • Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
    • The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
    • They are also very responsive to questions and support requests.
    Incentivized
    Read full review
    Genesis Digital
    • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
    • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
    • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
    • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
    • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
    • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
    Incentivized
    Read full review
    Cons
    SaaS Labs
    • for data export we will export only 60 days range if its 200 days means its good for export
    • nothing much to improve everything is good
    Incentivized
    Read full review
    Genesis Digital
    • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
    • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
    • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
    • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
    Incentivized
    Read full review
    Usability
    SaaS Labs
    I think the UI/UX needs to be simplified and reorganized. It was hard to find settings, understand what they did, and then replicate those across phone numbers. They need better bulk actions, better analytics and, frankly, more stability in the system. The negative impacts to our business overall make it such that I cannot recommend JustCall
    Incentivized
    Read full review
    Genesis Digital
    The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
    Read full review
    Support Rating
    SaaS Labs
    No answers on this topic
    Genesis Digital
    The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
    Incentivized
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    Alternatives Considered
    SaaS Labs
    It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
    Incentivized
    Read full review
    Genesis Digital
    I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
    Incentivized
    Read full review
    Return on Investment
    SaaS Labs
    • Positive impact as it has helped the business with a better communication.
    • I wish the latest messages would be on top!
    Incentivized
    Read full review
    Genesis Digital
    • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
    Incentivized
    Read full review
    ScreenShots

    JustCall Screenshots

    Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis