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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Justworks

    Score7.2 out of 10
    N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    PlanAdvisor

    Score10 out of 10
    N/AZywave in Milwaukee offers PlanAdvisor, a healthcare plan design toolkit and employee decision support tool so policyholders can better understand their costs and control their health care spending.N/A
    Pricing
    JustworksPlanAdvisor
    Editions & Modules
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    JustworksPlanAdvisor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    JustworksPlanAdvisor
    Considered Both Products
    Justworks
    No answer on this topic
    Zywave
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Best Alternatives
    JustworksPlanAdvisor
    Small Businesses
    ADP TotalSource
    Score7.3 out of 10
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    ADP TotalSource
    Score7.3 out of 10
    Employee Navigator
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    ADP Mobile Solutions
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JustworksPlanAdvisor
    Likelihood to Recommend
    4.5
    (58 ratings)
    10.0
    (1 ratings)
    Usability
    4.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    JustworksPlanAdvisor
    Likelihood to Recommend
    Justworks
    Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
    Incentivized
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    Zywave
    We utilize only one of the four components available because the other three are either too time consuming for what you get or just don't deliver what we need. The renewal estimator is the real star here and worth the cost of the tool (even if you don't use the other components, although we hope Zywave PlanAdvisor puts some money/time here to further develop them). It accurately projects renewals which help employers budget as they prepare for renewal. It is invaluable in our marketing and carrier negotiations because it is a an underwriting tool with the science and language that will speak to an underwriter... it's not a best guess, but accurate and respectable analytics.
    Incentivized
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    Pros
    Justworks
    • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
    • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
    • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
    Incentivized
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    Zywave
    • Renewal projection - forecasting renewal rates is accurate and has been very beneficial to our clients and business.
    • Single period report is decent, but not as user friendly as we'd like it to be. It really only works with certain carriers.
    Incentivized
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    Cons
    Justworks
    • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
    • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
    • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
    Incentivized
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    Zywave
    • Single Period Report: We hoped it would be like a "DMW lite" but it is only usable with a few carriers, and it's clunky/time consuming to use. We stopped using it.
    • Plan Modeler: It's a good idea, but we don't use it much. It needs more development and modeling options.
    • Plan Selector: It's a good idea, but it's too time consuming to add the info. If we could import it easily, we'd use it much more.
    Incentivized
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    Usability
    Justworks
    Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
    Incentivized
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    Zywave
    No answers on this topic
    Support Rating
    Justworks
    Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
    Incentivized
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    Zywave
    No answers on this topic
    Alternatives Considered
    Justworks
    Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
    Incentivized
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    Zywave
    No answers on this topic
    Return on Investment
    Justworks
    • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
    • Dealmaker for great hires!
    • Financial security for their families!
    • Compliance management.
    Incentivized
    Read full review
    Zywave
    • The renewal estimator has helped us win new business!
    • The renewal estimator has successfully helped us with marketing and carrier negotiations, i.e., it holds weight with underwriters and is hard to argue against.
    • The renewal estimator has helped us prepare our clients for their upcoming renewal by forecasting cost changes well in advance so that there are no major shocks or surprises.
    Incentivized
    Read full review
    ScreenShots

    Justworks Screenshots

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