Justworks for Small Business & Startups - a great PEO option!
January 15, 2024
Justworks for Small Business & Startups - a great PEO option!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Justworks
Justworks is one of my go-to Professional Employment Organizations (PEOs) for clients needing payroll services and/or a healthcare solution for their employees. Especially for those organizations with little to no HR experience or support, Justworks provides an easy to use interface and excellent customer service for both routine and complicated HR situations.
- Payroll Services
- Healthcare
- HR Labor Laws (State, City, Federal)
- Customer Service - General product help, HR Specialists on call
- Justworks is great but a newer PEO
- Employee Satisfaction - Justworks is a much easier employee self-service tool than our prior PEO
- Cost to the business - Justworks offered a better solution for less cost
- Ease of implementation - Justworks is easy to use from an administrative and user standpoint and their IT teams and customer support were talented, quick and easy to work with during the (short) PEO implementation window.
ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for payroll; however, we wanted to offer healthcare, commuter benefits and a 401k to employees and although Paychex is starting to offer those items through 3rd party providers, it wasn't as integrated of a solution as Justworks presented.
Do you think Justworks delivers good value for the price?
Yes
Are you happy with Justworks's feature set?
Yes
Did Justworks live up to sales and marketing promises?
Yes
Did implementation of Justworks go as expected?
Yes
Would you buy Justworks again?
Yes