KACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.
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Spiceworks Help Desk
Score 8.3 out of 10
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Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based…
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Pricing
KACE Asset Management Appliance
Spiceworks Help Desk
Editions & Modules
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All Tiers
Free
Offerings
Pricing Offerings
KACE Asset Management Appliance
Spiceworks Help Desk
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
KACE Asset Management Appliance
Spiceworks Help Desk
Considered Both Products
KACE Asset Management Appliance
No answer on this topic
Spiceworks Help Desk
Verified User
Manager
Chose Spiceworks Help Desk
I looked at a few other options a long time ago and never really found anything that was simple and effective like Spiceworks and that gave me the community of people that are passionate about IT. I had a Kace setup and it never really got off the ground because I needed …