Kahoot! is a game-based learning platform designed to make it easy to create, share and play learning games or trivia quizzes in minutes from the company of the same name headquartered in Oslo.
$250
to host an unlimited number of kahoots at one event
Medallia
Score 8.8 out of 10
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Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time.
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Pricing
Kahoot!
Medallia
Editions & Modules
Kahoot! Event Bronze
$250
to host an unlimited number of kahoots at one event
Kahoot! 360 Spirit for small teams
$500.00
per month for 25 members (annual subscription billed monthly)
Kahoot! Event Silver
$500
to host an unlimited number of kahoots at one event
Kahoot! 360 Spirit Premium
$625.00
per month for 25 members annual plan billed monthly
Kahoot! Event Gold
$750
to host an unlimited number of kahoots at one event
Kahoot! 360 Spirit for large teams
$1600.00
per month for 100 members annual plan billed monthly
I think it works great as a part of lesson. Sometimes teachers use it as a whole period lesson and I don't think that's effective. I also find that students like to use it to test themselves so it works well as a self study tool. I do think Kahoot! has a lot of options for responses which is great.
Medallia is best for customer experience feedback. This will allow you to analyze and understand their current experience with the service you are providing. You will not [only] understand what specific point you are lacking, but you will also know which point they are happy with. Using the data provided, you can take necessary actions on how to improve and elevate your customer's experience.
Useful for either, in-person or online classes: it can work from a projector or screen in in-person classes, or by sharing the screen in online classes.
Excellent to get an idea of the understanding or knowledge level of a group of people: depending on the intention of the game, the professor or person in charge of it can make and change the questions to address certain points.
Easy to use for both professors and students: Kahoot is intuitive, simple, and fun to use.
Interactive and engaging: Kahoot is a game designed to work as a tool for professors, which makes it perfect to use with students.
Having sometimes large classes means that I cannot use Kahoot! as it only allows a very limited amount of participants.
The above is the main issue and other competitor platforms (Mentimeter) do much better on this
There is also very limited choice with the basic account in terms of types of questions. Some sort of corporate license might help Universities purchasing the advanced subscription (which costs too much for a single professional) and have access to all the features.
Our service model does not provide any ownership over the platform. We have to engage our Medallia Project Team to build surveys, troubleshoot issues, make changes to surveys, reports, and dashboards, resulting in long turnaround times and inefficiency.
Medallia charges for both "units" and users. "Units" are defined as named individuals in surveys, but don't have log-in privileges. In our case, they are customer service agents or business consultants that engaged with the client but are not part of our closed-loop case management process or access to the platform.
The site's currently layout feels busy. If you are not a seasoned Kahoot user, it is easy to be distracted and overwhelmed by the information presented. I would not recommend this site to a novice computer user. If the user is tech-savvy and willing to navigate the help topics provided by the site, lessons and games can be created more easily with time and practice.
Medallia's user interface is simple and intuitive for the end-user. Everyone in our organization from the CEO to store level team members use Medallia to see how we are delivering experiences for our customers. From an administrative side, I would rate Medallia closer to a 7.5, but this part of Medallia is not used as often post-implementation. That being said, you will need a technical/IT resource on staff or will need to pay a premium to a 3rd party to manage it for you.
The information that Kahoot shares on its blog and support center is updated frequently and provides many ideas for ways to use the platform. I have personally received timely support from Kahoot for any issues I have encountered. Their dedication to their users is amazing. The company is incredibly receptive to suggestions or ideas from their community.
Medallia is always there to answer questions and/or support our needs. In some cases it does require a PO if the request does not fall under normal support, but that does not change the fact that they are very responses and available to support your needs
I forgot the names of the other products like Kahoot. I think that summarizes how close I am to favoring Kahoot within this category. In our field when it's webinar time we always look forward to Kahoot sessions in between or at the end of the session. It is great to have Kahoot during these times
Medallia does not only gives us convenience. It also gives us an opportunity to solve real-time feedback and create real-time solutions. The platform is easy to use, with a dashboard that could help our agents check their progress on a daily basis. I am particularly impressed with the platforms' ability to provide high attention to detail without compromising the sleek design that gives a professional vibe.
It does play a big role when we are running a referral campaign. Referral greatly affects sales and retention since customers are bringing in new clients/customers.
It helps our organization keep track of the accounts that are most likely to churn by checking their feedback and knowing how we can improve our service.
