KalioCommerce vs Salesforce Commerce Cloud

• They make it easy to create pages for each product.
• They have a variety of customization options to tailor to the needs of your website.
• Changes can be made from one part of the site, to the entire site, with ease.

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• Being a global brand, having a solution that works globally was key. SFCC is particularly good for allowing easily implementations and deployments of global solutions
• SFCC is a scalable solution which supported our need to roll out global sites quickly
• The vendor marketplace is used to find vendors and solutions who have pre-existing implementations and code templates, meaning it’s more cost effective to deliver
• With speed being such a crucial factor these days, SFCC is excellent at optimising performance. Whether it be server capacity around crucial events or a CDN that can deliver pages and content in a balanced and optimal way
• The SFCC roadmap is impressive. They have been good at understanding client requirements and including solutions to the core platform - i.e Apple Pay or GDPR

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• Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
• It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.

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• The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
• A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
• Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.

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• Increased employee efficiency
• Better customer service.
• Easier, hassle-free product management.

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• We wasted so much time trying to get this set up right I can't even fathom the monetary loss outside of our actual cash loss from the purchase.
• [I recommend you] vet your SF partners, ask for references or similar business customers to call on your own to learn about the company you may be working with.
• The negative impact was so great we shelved e-commerce and B2B for at least another year. It killed our drive to even want to do it.

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