What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 4 reviews and ratings
119 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 119 reviews and ratings
Feature Set Ratings
Online Storefront
KalioCommerce
Feature Set Not Supported
N/A
8.8
Shopify Plus
88%
Shopify Plus ranks higher in 9/9 features
Shopify Plus ranks higher in 9/9 features
Product catalog & listings
N/A
0 Ratings
8.8
88%
26 Ratings
Product management
N/A
0 Ratings
9.1
91%
27 Ratings
Bulk product upload
N/A
0 Ratings
9.0
90%
25 Ratings
Branding
N/A
0 Ratings
8.8
88%
26 Ratings
Mobile storefront
N/A
0 Ratings
9.2
92%
27 Ratings
Product variations
N/A
0 Ratings
8.4
84%
26 Ratings
Website integration
N/A
0 Ratings
8.8
88%
24 Ratings
Visual customization
N/A
0 Ratings
8.8
88%
27 Ratings
CMS
N/A
0 Ratings
8.6
86%
26 Ratings
Online Shopping Cart
KalioCommerce
Feature Set Not Supported
N/A
8.7
Shopify Plus
87%
Shopify Plus ranks higher in 2/2 features
Shopify Plus ranks higher in 2/2 features
Abandoned cart recovery
N/A
0 Ratings
8.7
87%
26 Ratings
Checkout user experience
N/A
0 Ratings
8.7
87%
27 Ratings
Online Payment System
KalioCommerce
Feature Set Not Supported
N/A
9.4
Shopify Plus
94%
Shopify Plus ranks higher in 1/1 features
Shopify Plus ranks higher in 1/1 features
eCommerce security
N/A
0 Ratings
9.4
94%
27 Ratings
eCommerce Marketing
KalioCommerce
Feature Set Not Supported
N/A
8.5
Shopify Plus
85%
Shopify Plus ranks higher in 3/3 features
Shopify Plus ranks higher in 3/3 features
Promotions & discounts
N/A
0 Ratings
8.9
89%
27 Ratings
Personalized recommendations
N/A
0 Ratings
8.5
85%
22 Ratings
SEO
N/A
0 Ratings
8.2
82%
27 Ratings
eCommerce Business Management
KalioCommerce
Feature Set Not Supported
N/A
8.9
Shopify Plus
89%
Shopify Plus ranks higher in 4/4 features
Shopify Plus ranks higher in 4/4 features
Order processing
N/A
0 Ratings
9.3
93%
26 Ratings
Inventory management
N/A
0 Ratings
8.9
89%
25 Ratings
Shipping
N/A
0 Ratings
9.0
90%
25 Ratings
Custom functionality
N/A
0 Ratings
8.3
83%
26 Ratings
Attribute Ratings
- Shopify Plus is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.1
KalioCommerce
81%
3 Ratings
8.9
Shopify Plus
89%
28 Ratings
Likelihood to Renew
9.3
KalioCommerce
93%
3 Ratings
Shopify Plus
N/A
0 Ratings
Availability
9.1
KalioCommerce
91%
2 Ratings
Shopify Plus
N/A
0 Ratings
Support Rating
KalioCommerce
N/A
0 Ratings
10.0
Shopify Plus
100%
2 Ratings
Online Training
6.0
KalioCommerce
60%
1 Rating
Shopify Plus
N/A
0 Ratings
Likelihood to Recommend
KalioCommerce
KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
Director of eCommerce
Dover SaddleryRetail, 201-500 employees
Shopify Plus
Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Independent Contractor
Rothy’s/NexRepApparel & Fashion, 51-200 employees
Pros
KalioCommerce
- They make it easy to create pages for each product.
- They have a variety of customization options to tailor to the needs of your website.
- Changes can be made from one part of the site, to the entire site, with ease.
Web Editor
Scrubs AC, Inc.Internet, 11-50 employees
Shopify Plus
- Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
- Great new features consistently being added, ahead of the curve on almost everything
- Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
- Most Merchant Success Managers are good and genuinely want to be helpful
- A fantastic user interface, very logical and easy to use
- Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 11-50 employeesCons
KalioCommerce
- Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
- It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
Director Of E-Commerce
Positive PromotionsInternet, 201-500 employees
Shopify Plus
- The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
- Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
- The 24/7 support doesn't seem as dedicated as they once were.
Senior Computer Systems Admin
Primitive ApparelApparel & Fashion, 11-50 employees
Pricing Details
KalioCommerce
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Shopify Plus
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
KalioCommerce
KalioCommerce 9.3
Based on 3 answers
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
Director of eCommerce
Dover SaddleryRetail, 201-500 employees
Shopify Plus
No score
No answers yet
No answers on this topic
Support Rating
KalioCommerce
No score
No answers yet
No answers on this topic
Shopify Plus
Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution

Verified User
C-Level Executive in Marketing
Food & Beverages Company, 1-10 employeesAlternatives Considered
KalioCommerce
Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
Director of eCommerce
Dover SaddleryRetail, 201-500 employees
Shopify Plus
Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.

Verified User
Engineer in Engineering
Internet Company, 51-200 employeesReturn on Investment
KalioCommerce
- Increased employee efficiency
- Better customer service.
- Easier, hassle-free product management.
Web Editor
Scrubs AC, Inc.Internet, 11-50 employees
Shopify Plus
- Shopify Plus has been a very cost effective solution for us.
- As our business grows, it's easy to train new hires on how to use Shopify Plus.
- What we've lost in the missing features of Shopify we've made up for in the other areas.

Verified User
Manager in Other
Retail Company, 501-1000 employees