What users are saying about
4 Ratings
119 Ratings
4 Ratings
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Score 7.4 out of 100
119 Ratings
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Score 9 out of 100

Feature Set Ratings

    Online Storefront

    KalioCommerce

    Feature Set Not Supported
    N/A
    8.8

    Shopify Plus

    88%
    Shopify Plus ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.8
    88%
    26 Ratings

    Product management

    N/A
    0 Ratings
    9.1
    91%
    27 Ratings

    Bulk product upload

    N/A
    0 Ratings
    9.0
    90%
    25 Ratings

    Branding

    N/A
    0 Ratings
    8.8
    88%
    26 Ratings

    Mobile storefront

    N/A
    0 Ratings
    9.2
    92%
    27 Ratings

    Product variations

    N/A
    0 Ratings
    8.4
    84%
    26 Ratings

    Website integration

    N/A
    0 Ratings
    8.8
    88%
    24 Ratings

    Visual customization

    N/A
    0 Ratings
    8.8
    88%
    27 Ratings

    CMS

    N/A
    0 Ratings
    8.6
    86%
    26 Ratings

    Online Shopping Cart

    KalioCommerce

    Feature Set Not Supported
    N/A
    8.7

    Shopify Plus

    87%
    Shopify Plus ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    8.7
    87%
    26 Ratings

    Checkout user experience

    N/A
    0 Ratings
    8.7
    87%
    27 Ratings

    Online Payment System

    KalioCommerce

    Feature Set Not Supported
    N/A
    9.4

    Shopify Plus

    94%
    Shopify Plus ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    9.4
    94%
    27 Ratings

    eCommerce Marketing

    KalioCommerce

    Feature Set Not Supported
    N/A
    8.5

    Shopify Plus

    85%
    Shopify Plus ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    8.9
    89%
    27 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    8.5
    85%
    22 Ratings

    SEO

    N/A
    0 Ratings
    8.2
    82%
    27 Ratings

    eCommerce Business Management

    KalioCommerce

    Feature Set Not Supported
    N/A
    8.9

    Shopify Plus

    89%
    Shopify Plus ranks higher in 4/4 features

    Order processing

    N/A
    0 Ratings
    9.3
    93%
    26 Ratings

    Inventory management

    N/A
    0 Ratings
    8.9
    89%
    25 Ratings

    Shipping

    N/A
    0 Ratings
    9.0
    90%
    25 Ratings

    Custom functionality

    N/A
    0 Ratings
    8.3
    83%
    26 Ratings

    Attribute Ratings

    • Shopify Plus is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    KalioCommerce

    81%
    3 Ratings
    8.9

    Shopify Plus

    89%
    28 Ratings

    Likelihood to Renew

    9.3

    KalioCommerce

    93%
    3 Ratings

    Shopify Plus

    N/A
    0 Ratings

    Availability

    9.1

    KalioCommerce

    91%
    2 Ratings

    Shopify Plus

    N/A
    0 Ratings

    Support Rating

    KalioCommerce

    N/A
    0 Ratings
    10.0

    Shopify Plus

    100%
    2 Ratings

    Online Training

    6.0

    KalioCommerce

    60%
    1 Rating

    Shopify Plus

    N/A
    0 Ratings

    Likelihood to Recommend

    KalioCommerce

    KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
    Monique Trulson | TrustRadius Reviewer

    Shopify Plus

    Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
    Fallon Penrod | TrustRadius Reviewer

    Pros

    KalioCommerce

    • They make it easy to create pages for each product.
    • They have a variety of customization options to tailor to the needs of your website.
    • Changes can be made from one part of the site, to the entire site, with ease.
    Devin Gray | TrustRadius Reviewer

    Shopify Plus

    • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
    • Great new features consistently being added, ahead of the curve on almost everything
    • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
    • Most Merchant Success Managers are good and genuinely want to be helpful
    • A fantastic user interface, very logical and easy to use
    • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
    Anonymous | TrustRadius Reviewer

    Cons

    KalioCommerce

    • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
    • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
    Libu Chacko | TrustRadius Reviewer

    Shopify Plus

    • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
    • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
    • The 24/7 support doesn't seem as dedicated as they once were.
    Ricky Jordan | TrustRadius Reviewer

    Pricing Details

    KalioCommerce

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Shopify Plus

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    KalioCommerce

    KalioCommerce 9.3
    Based on 3 answers
    KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
    Monique Trulson | TrustRadius Reviewer

    Shopify Plus

    No score
    No answers yet
    No answers on this topic

    Support Rating

    KalioCommerce

    No score
    No answers yet
    No answers on this topic

    Shopify Plus

    Shopify Plus 10.0
    Based on 2 answers
    Always are quick to answer our questions and help us find a solution
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    KalioCommerce

    Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
    Monique Trulson | TrustRadius Reviewer

    Shopify Plus

    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    KalioCommerce

    • Increased employee efficiency
    • Better customer service.
    • Easier, hassle-free product management.
    Devin Gray | TrustRadius Reviewer

    Shopify Plus

    • Shopify Plus has been a very cost effective solution for us.
    • As our business grows, it's easy to train new hires on how to use Shopify Plus.
    • What we've lost in the missing features of Shopify we've made up for in the other areas.
    Anonymous | TrustRadius Reviewer

    Screenshots

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