What users are saying about
28 Ratings
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Top Rated
304 Ratings
28 Ratings
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Score 8.1 out of 100

Vidyard

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Top Rated
304 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • Kaltura ranks higher in 2 feature sets: Video Marketing, Video Hosting, Management & Storage
  • Vidyard ranks higher in 5 feature sets: Video Platform Integrations, Video Security, Video Player, Video Analytics, Video Engagement

Video Marketing

7.6

Kaltura

76%
6.5

Vidyard

65%
Kaltura ranks higher in 4/6 features

Lead generation

6.0
60%
2 Ratings
7.7
77%
34 Ratings

Video personalization

10.0
100%
4 Ratings
8.7
87%
41 Ratings

eCommerce

6.0
60%
2 Ratings
2.8
28%
2 Ratings

Support for advertisements

9.0
90%
2 Ratings
5.5
55%
1 Rating

Video SEO

7.5
75%
3 Ratings
7.0
70%
29 Ratings

Integration to Marketing Automation

7.0
70%
1 Rating
7.4
74%
35 Ratings

Video Platform Integrations

7.3

Kaltura

73%
7.7

Vidyard

77%
Vidyard ranks higher in 3/5 features

Integration to Salesforce.com

5.0
50%
1 Rating
7.8
78%
20 Ratings

Integration to Marketo

5.0
50%
1 Rating
7.9
79%
11 Ratings

Integration to Eloqua

9.0
90%
1 Rating
7.3
73%
1 Rating

Integration to LMS

10.0
100%
3 Ratings
N/A
0 Ratings

Integration to HubSpot

N/A
0 Ratings
7.8
78%
18 Ratings

Video Security

8.4

Kaltura

84%
8.7

Vidyard

87%
Vidyard ranks higher in 3/5 features

Video access controls

8.6
86%
7 Ratings
8.5
85%
35 Ratings

User management

8.0
80%
7 Ratings
8.1
81%
39 Ratings

Video link sharing

8.0
80%
7 Ratings
9.3
93%
45 Ratings

Internal video

9.0
90%
6 Ratings
8.6
86%
37 Ratings

External video

8.3
83%
7 Ratings
8.9
89%
40 Ratings

Video Player

8.1

Kaltura

81%
8.3

Vidyard

83%
Kaltura ranks higher in 2/4 features

Player customization

8.5
85%
5 Ratings
8.0
80%
37 Ratings

Embedded videos

8.5
85%
6 Ratings
8.6
86%
40 Ratings

Video quality / Bandwidth controls

9.0
90%
6 Ratings
8.5
85%
42 Ratings

Mobile compatibility

6.4
64%
6 Ratings
8.2
82%
36 Ratings

Video Analytics

6.8

Kaltura

68%
7.7

Vidyard

77%
Vidyard ranks higher in 5/5 features

A/B testing

6.0
60%
2 Ratings
6.3
63%
2 Ratings

Streaming quality reports

6.9
69%
3 Ratings
7.8
78%
28 Ratings

Per viewer tracking

6.9
69%
5 Ratings
8.1
81%
40 Ratings

Per video tracking

6.9
69%
5 Ratings
8.4
84%
42 Ratings

Video analytics dashboard

7.4
74%
5 Ratings
7.9
79%
42 Ratings

Video Hosting, Management & Storage

8.2

Kaltura

82%
7.7

Vidyard

77%
Kaltura ranks higher in 3/6 features

On-Demand video

8.3
83%
5 Ratings
8.8
88%
27 Ratings

Live streaming

7.5
75%
3 Ratings
7.7
77%
8 Ratings

Impact of streaming on network

8.5
85%
3 Ratings
7.3
73%
1 Rating

Video upload & format support

8.3
83%
7 Ratings
8.4
84%
32 Ratings

Video library / File management

8.0
80%
7 Ratings
5.6
56%
3 Ratings

Video portal

8.7
87%
6 Ratings
8.6
86%
27 Ratings

Video Engagement

7.4

Kaltura

74%
8.2

Vidyard

82%
Kaltura ranks higher in 3/3 features

Audience polling

6.9
69%
2 Ratings
N/A
0 Ratings

Audience Q&A / Live chat

6.4
64%
2 Ratings
N/A
0 Ratings

Video comments

9.0
90%
3 Ratings
8.2
82%
20 Ratings

Attribute Ratings

  • Vidyard is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

8.0

Kaltura

80%
11 Ratings
8.9

Vidyard

89%
175 Ratings

Likelihood to Renew

6.3

Kaltura

63%
3 Ratings
7.5

Vidyard

75%
14 Ratings

Usability

Kaltura

N/A
0 Ratings
8.8

Vidyard

88%
56 Ratings

Availability

Kaltura

N/A
0 Ratings
9.0

Vidyard

90%
2 Ratings

Performance

Kaltura

N/A
0 Ratings
9.0

Vidyard

90%
22 Ratings

Support Rating

5.0

Kaltura

50%
2 Ratings
8.3

Vidyard

83%
125 Ratings

Online Training

Kaltura

N/A
0 Ratings
10.0

Vidyard

100%
1 Rating

Implementation Rating

Kaltura

N/A
0 Ratings
9.0

Vidyard

90%
10 Ratings

Ease of integration

Kaltura

N/A
0 Ratings
6.2

Vidyard

62%
112 Ratings

Product Scalability

Kaltura

N/A
0 Ratings
9.0

Vidyard

90%
1 Rating

Likelihood to Recommend

Kaltura

Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool. The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
Read full review

Vidyard

Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
Read full review

Pros

Kaltura

  • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
  • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
  • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
  • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
Read full review

Vidyard

  • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
  • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
  • The people are great. -They spent countless hours working with our team!
Read full review

Cons

Kaltura

  • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
  • I would like to see the ability to add inline, anchored comments to the video timeline.
  • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
  • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
Read full review

Vidyard

  • It would be great if the use of the camera on an internet screen were more user friendly.
  • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
  • Could be more colorful.
Read full review

Pricing Details

Kaltura

Starting Price

Editions & Modules

Kaltura editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Vidyard

    Starting Price

    $0 per month

    Editions & Modules

    Vidyard editions and modules pricing
    EditionModules
    Free$01
    EnterpriseCustom2
    Pro$153
    Teams$3004
    Business$12505

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Kaltura

    The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
    Read full review

    Vidyard

    It has been an integral part of both our employees and customers experience. I would highly recommend VidYard to anyone looking for new ways to make their support interactions more personable and efficient. Not only that, but is a huge value add for existing customers of the HubSpot product as well.
    Read full review

    Usability

    Kaltura

    No answers on this topic

    Vidyard

    Vidyard is super easy for new people to pick up - I've never had to spend time explaining the UI or menu, which is a testament so how easy it is. The plugin also makes it quite user-friendly. There's no need to go anywhere else - it's all on the browser.
    Read full review

    Reliability and Availability

    Kaltura

    No answers on this topic

    Vidyard

    It's there when I need it 99% of the time
    Read full review

    Performance

    Kaltura

    No answers on this topic

    Vidyard

    It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
    Read full review

    Support Rating

    Kaltura

    The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
    Read full review

    Vidyard

    Customer support at Vidyard has always been good. When I first looked into the product, the salesperson took a consultative approach that allowed me to see how Vidyard would benefit our specific use case. Since coming on board, the customer service team has been quick to respond if I have any questions.
    Read full review

    Online Training

    Kaltura

    No answers on this topic

    Vidyard

    Not much to it. Very simple setup
    Read full review

    Implementation Rating

    Kaltura

    No answers on this topic

    Vidyard

    It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
    Read full review

    Alternatives Considered

    Kaltura

    Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
    Read full review

    Vidyard

    I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
    Read full review

    Scalability

    Kaltura

    No answers on this topic

    Vidyard

    Almost never have an issue. It's had a couple bugs here and there but it's very reliable.
    Read full review

    Return on Investment

    Kaltura

    • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
    • User issues ie: uploading video, viewing video has been greatly reduced.
    • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
    Read full review

    Vidyard

    • We save hundreds of dollars a month because we don't have to send out nearly as many physical samples for customers to review. We can send them a video that shows off the product and they love it!
    • We have improved conversion rates as a result of using Vidyard to communicate with new leads.
    • Our sales reps are clearly more engaged in the sales process. Each week we discuss how Vidyard helped them win a deal.
    Read full review

    Screenshots

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