Kansys Edge vs. WooCommerce Subscriptions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kansys Edge
Score 6.7 out of 10
N/A
Kansys Edge (formerly Ericsson Enterprise & Cloud Billing, or ECB) is a pricing, billing, charging, and settlement software platform. The platform is based on Metanga, or Metranet, a subscription billing platform and division of MetraTech acquired by Ericsson in 2014 and sold to Kansys in 2019.
$149
per month
WooCommerce Subscriptions
Score 8.2 out of 10
N/A
WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
Pricing
Kansys EdgeWooCommerce Subscriptions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kansys EdgeWooCommerce Subscriptions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Kansys EdgeWooCommerce Subscriptions
Small Businesses
Chargify
Chargify
Score 9.1 out of 10
Chargify
Chargify
Score 9.1 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.8 out of 10
Sage Intacct
Sage Intacct
Score 8.8 out of 10
Enterprises
Oracle Cloud ERP
Oracle Cloud ERP
Score 8.7 out of 10
Oracle Cloud ERP
Oracle Cloud ERP
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kansys EdgeWooCommerce Subscriptions
Likelihood to Recommend
7.0
(1 ratings)
9.1
(6 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Kansys EdgeWooCommerce Subscriptions
Likelihood to Recommend
Kansys, Inc
Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments.
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Automattic
WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
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Pros
Kansys, Inc
  • Easy functionality integration with other financial systems.
  • We were able to integrate it with CRM programs and that helped in expediting the subscription services.
  • Rich API features and proper documentation helped a lot.
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Automattic
  • Ease of ability for customers to purchase a product and choose their re-occurring timelines.
  • Well laid out admin UI to manage orders
  • Fair amount of customizable options within the plugin to suit varying needs
  • Updating the plugin is quick and painless
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Cons
Kansys, Inc
  • Pricing model could be more competitive with similar services.
  • If we wanted to use one time payment, it required lot of hassle and workaround.
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Automattic
  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
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Likelihood to Renew
Kansys, Inc
No answers on this topic
Automattic
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
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Usability
Kansys, Inc
No answers on this topic
Automattic
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
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Support Rating
Kansys, Inc
No answers on this topic
Automattic
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
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Implementation Rating
Kansys, Inc
No answers on this topic
Automattic
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
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Alternatives Considered
Kansys, Inc
It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora.
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Automattic
WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high fees that Cratejoy charges per transaction in their marketplace and you would be setting yourself up for growth in the future as you continue to develop your own store.
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Return on Investment
Kansys, Inc
  • Applying discounts and batch pricing to services were easy and saved time.
  • Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.
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Automattic
  • Increased recurring monthly/yearly revenue
  • Decreased time spent managing billing and subscriptions manually
  • Eliminated manual onboarding time, creating accounts by hand, etc.
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ScreenShots