Kantata PSA vs. Pulseway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kantata PSA
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Kantata Cloud (formerly Mavenlink + Kimble) provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.N/A
Pulseway
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…
$0.80
per month per installation
Pricing
Kantata PSAPulseway
Editions & Modules
Premier
Contact Sales Team
per month per seat
Enterprise
Contact Sales Team
Enterprise
$0.80
per month per installation
Offerings
Pricing Offerings
Kantata PSAPulseway
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsNo hidden fees or contracts. Term-based discounts.
More Pricing Information
Community Pulse
Kantata PSAPulseway
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User Ratings
Kantata PSAPulseway
Likelihood to Recommend
9.1
(50 ratings)
6.3
(13 ratings)
Likelihood to Renew
9.0
(6 ratings)
-
(0 ratings)
Usability
8.0
(8 ratings)
7.7
(4 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
7.0
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(8 ratings)
9.6
(2 ratings)
In-Person Training
9.0
(2 ratings)
-
(0 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(5 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Kantata PSAPulseway
Likelihood to Recommend
Kantata (Kimble + Mavenlink)
It is appropriate and even exceeds expectations 90% of the time. It makes project tracking very easy and visually accessible for most cases. The only occasion where Mavenlink came slightly short was for a special project that required more interaction options among project members. I am certain there are ways to work around that issue, but we did not find them.
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Kaseya
If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
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Pros
Kantata (Kimble + Mavenlink)
  • With Mavenlink when starting to assign tasks to people, set deadlines and milestones, and add files to our projects we can look at it all from a variety of perspectives, including a task tracker view and a Gantt chart view
  • Through Mavenlink each project also includes an activity stream where we can view all project details as they come up, as well as an activity feed for all the projects it is linked to.
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Kaseya
  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
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Cons
Kantata (Kimble + Mavenlink)
  • The Gantt chart does not allow for baselines to be stored
  • There is no means to upload an excel task tracker and build a plan using an upload
  • The schedule does not allow for planning of holidays
  • The status report functionality needs to be improved
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Kaseya
  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
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Likelihood to Renew
Kantata (Kimble + Mavenlink)
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
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Kaseya
No answers on this topic
Usability
Kantata (Kimble + Mavenlink)
I think Kantata is one of the most robust and best project management tools out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Kantata is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
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Kaseya
The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
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Reliability and Availability
Kantata (Kimble + Mavenlink)
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
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Kaseya
No answers on this topic
Performance
Kantata (Kimble + Mavenlink)
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
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Kaseya
No answers on this topic
Support Rating
Kantata (Kimble + Mavenlink)
Kantata support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Kantata build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
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Kaseya
I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
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In-Person Training
Kantata (Kimble + Mavenlink)
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
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Kaseya
No answers on this topic
Online Training
Kantata (Kimble + Mavenlink)
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
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Kaseya
No answers on this topic
Implementation Rating
Kantata (Kimble + Mavenlink)
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
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Kaseya
No answers on this topic
Alternatives Considered
Kantata (Kimble + Mavenlink)
We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
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Kaseya
Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
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Scalability
Kantata (Kimble + Mavenlink)
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
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Kaseya
No answers on this topic
Return on Investment
Kantata (Kimble + Mavenlink)
  • Manvenlink is perfect for showing expenses and income over time and across people.
  • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
  • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
  • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
  • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
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Kaseya
  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
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ScreenShots

Kantata PSA Screenshots

Screenshot of real-time project status tracking.Screenshot of visualizations that help track resources with confidence.Screenshot of at a glance capacity and staffing monitoring.Screenshot of financials and project margin monitoring.Screenshot of revenue tracking, to scale a business with confidence.

Pulseway Screenshots

Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report