Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.
N/A
Oracle VirtualBox
Score8.2 out of 10
N/A
Oracle VirtualBox is an open source, cross-platform, virtualization software, enables developers to deliver code faster by running multiple operating systems on a single device.
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
It is best suited when you want to have different operating systems on your laptop or desktop. You can easily switch between operating systems without the need to uninstall one. In another scenario, if you expect some application to damage your device, it would be best to run the application on the VM such that the damage can only be done to the virtual machine. It is less appropriate when time synchronization is very important. At times the VMs run their own times differently from the host time and this may cause some losses if what you doing is critical. Another important thing to take note of is the licensing of the application you want to run your VM. Some licenses do not allow the applications to be run on virtual servers so it is not appropriate to use the VM at this time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have had issues in the past when it has come to resizing VM disk storage. The issue is entirely detailed here: https://www.virtualbox.org/ticket/9103 -- the problem was caused because of having existing snapshots (which error message output was not detailing). I haven't had to deal with the issue due to my dynamic disk sizes not being small from the start anymore (this is mostly an issue for my Windows VMs where the base disk may need significant size for the OS). It looks like, for a resize, that a merge of all snapshots has to occur first -- one user on that list details a workaround to maintain snapshots by cloning the VM. (Note: 5.2 was just released a few weeks ago, and looks like it should prevent the problem happening in the future by properly informing users that it isn't possible with snapshots).
Certain scenarios, like resizing disks, required dropping into a terminal as there were no options to previously do so via the GUI. According to some recent posts, I've seen that v5.2 has added disk management stuff like that to the GUI (or will be adding it). I'm comfortable with dropping into the terminal, but in a teaching scenario or when evaluating the learnability of the tools, it complicates things.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I love using the Graphical User Interface. The VirtualBox Manager is very easy to understand and use. You can quickly create, configure and manage all your virtual machines in one window. It makes operating virtual machines easy and simple. When using VBoxManage it gives the user comprehensive control over VirtualBox so that you can use automation and scripting at the command-line interface
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
VirutalBox is very similar to using Vmware with the slight difference in appearance and what might be considered a less polished look. However, what it lacks in polish and looks it makes up for in functionality, easy of use and the wide range of operating systems and features it supports without the need of buying the full professional edition
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The only problem I have found is that the deployment is dependent and intrinsically linked to the Host OS. This is different from bare metal solutions which remove that dependency on a Host OS. The latter is more reliable and removes a layer of potential failure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Minimal-to-no support needed from the DevOps team.
Provides a direct and an easy way to access multiple VMs inside the same machines which enables performing various testing and QA tasks without the need to switch hardware.
Automatic provisioning using tools (esp. Vagrant) which enables developing a base image once, and allows for exporting/importing anywhere across the developers team.
Very cost-effective (no fees or monthly subscriptions).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
