Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.
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Panda Systems Management
Score 8.4 out of 10
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Panda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.
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Pricing
Kaseya VSA
Panda Systems Management
Editions & Modules
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Offerings
Pricing Offerings
Kaseya VSA
Panda Systems Management
Free Trial
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No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Kaseya VSA
Panda Systems Management
Features
Kaseya VSA
Panda Systems Management
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Kaseya VSA
7.5
1 Ratings
9% above category average
Panda Systems Management
9.0
1 Ratings
27% above category average
Virtualization monitoring
8.01 Ratings
9.01 Ratings
IT Asset Discovery
7.01 Ratings
9.01 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Kaseya VSA
6.7
13 Ratings
9% below category average
Panda Systems Management
9.1
3 Ratings
22% above category average
Remote monitoring
9.013 Ratings
10.03 Ratings
Network device monitoring
8.013 Ratings
10.03 Ratings
Activity Monitoring
8.01 Ratings
10.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Kaseya VSA
7.5
12 Ratings
5% above category average
Panda Systems Management
9.4
3 Ratings
27% above category average
Patch Management
8.012 Ratings
10.03 Ratings
Policy-based automation
9.012 Ratings
10.03 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Panda is a bit of a greatest hits between some of these other things. I feel like GoToAssist has a stronger remote support option, but Panda is more convenient. Kaseya has a ton of features, but from an ease of use standpoint, Panda seems stronger. Spiceworks has a fine inventory system but it lacks features. I added Azure as well since we are a 365 shop and Azure supplies a lot of the same visibility that Panda does. However it is a completely different animal, and it's way easier to hop into Panda and get what you need than get waaay more data than necessary from Azure/Azure AD/ATP.
