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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keatext

    Score8.8 out of 10
    Enterprise companies (1,001+ employees)
    Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…

    $550

    per month

    RapidMiner

    Score8.9 out of 10
    N/ARapidMiner is a data science and data mining platform, from Altair since the late 2022 acquisition. RapidMiner offers full automation for non-coding domain experts, an integrated JupyterLab environment for seasoned data scientists, and a visual drag-and-drop designer. RapidMiner’s project-based framework helps to ensure that others can build off their work using visual workflows or automated data science.

    $7,500

    Per User Per Month

    Pricing
    KeatextRapidMiner
    Editions & Modules
    Basic
    $550
    per month
    Pro
    $999
    per month
    Enterprise
    1650+
    per month
    Professional
    $7,500.00
    Per User Per Month
    Enterprise
    $15,000.00
    Per User Per Month
    AI Hub
    $54,000.00
    Per User Per Month
    Offerings
    Pricing Offerings
    KeatextRapidMiner
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KeatextRapidMiner
    Considered Both Products
    Keatext
    No answer on this topic
    Altair Engineering, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    KeatextRapidMiner
    Platform Connectivity
    Comparison of Platform Connectivity features of Keatext and RapidMiner
    Feature
    Keatext
    -
    Ratings
    RapidMiner
    9.5
    2 Ratings
    13% above category average
    Connect to Multiple Data Sources00 Ratings10.02 Ratings
    Extend Existing Data Sources00 Ratings10.02 Ratings
    Automatic Data Format Detection00 Ratings9.02 Ratings
    MDM Integration00 Ratings9.01 Ratings
    Data Exploration
    Comparison of Data Exploration features of Keatext and RapidMiner
    Feature
    Keatext
    -
    Ratings
    RapidMiner
    9.0
    2 Ratings
    7% above category average
    Visualization00 Ratings9.02 Ratings
    Interactive Data Analysis00 Ratings9.02 Ratings
    Data Preparation
    Comparison of Data Preparation features of Keatext and RapidMiner
    Feature
    Keatext
    -
    Ratings
    RapidMiner
    8.8
    2 Ratings
    7% above category average
    Interactive Data Cleaning and Enrichment00 Ratings9.02 Ratings
    Data Transformations00 Ratings7.02 Ratings
    Data Encryption00 Ratings9.02 Ratings
    Built-in Processors00 Ratings10.02 Ratings
    Platform Data Modeling
    Comparison of Platform Data Modeling features of Keatext and RapidMiner
    Feature
    Keatext
    -
    Ratings
    RapidMiner
    9.0
    2 Ratings
    6% above category average
    Multiple Model Development Languages and Tools00 Ratings9.02 Ratings
    Automated Machine Learning00 Ratings9.02 Ratings
    Single platform for multiple model development00 Ratings9.02 Ratings
    Self-Service Model Delivery00 Ratings9.02 Ratings
    Model Deployment
    Comparison of Model Deployment features of Keatext and RapidMiner
    Feature
    Keatext
    -
    Ratings
    RapidMiner
    9.0
    2 Ratings
    6% above category average
    Flexible Model Publishing Options00 Ratings9.02 Ratings
    Security, Governance, and Cost Controls00 Ratings9.01 Ratings
    Best Alternatives
    KeatextRapidMiner
    Small Businesses
    MindTouch
    Score7 out of 10
    Jupyter Notebook
    Score8.6 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Anaconda
    Score8.8 out of 10
    Enterprises
    Medallia
    Score8.9 out of 10
    IBM Watson Studio
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeatextRapidMiner
    Likelihood to Recommend
    9.1
    (6 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    KeatextRapidMiner
    Likelihood to Recommend
    Keatext
    Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.
    Incentivized
    Read full review
    Altair Engineering, Inc.
    RapidMiner is really fantastic to perform fast ETL processes and work on your data as you want, no matter what is the source. You will really save a lot of time when you learn how to use it. You can create mining analysis with several algorithms, and thanks to add-ons, you can apply a lot of techniques. It will not replace a business intelligence dashboard but it allows to create great datamarts for your BI tools. One negative thing is that It's no easy to share your outputs.
    Incentivized
    Read full review
    Pros
    Keatext
    • You can detect or analyze feelings in French, Italian, Arabic, and English.
    • You can classify text and comments in different languages.
    • Easy to use for both professionals and non-professionals.
    • Use analytics to gain deep insight into what's happening on social media platforms.
    • Simple interface.
    Incentivized
    Read full review
    Altair Engineering, Inc.
    • I am very impressed at how easily you can work within RapidMiner without much data analytics training. Plus with the help of the crowd, you can see what steps others have taken with their data analytics projects.
    • Text mining was simple and clean. We used this for our call transcription problem where we didn't have the resources to listen to each call. We needed to qualify each call based on some key phrases.
    • Our direct mail program was large and not very targeted. Using RapidMiner, we were able to isolate a predictive level we felt comfortable with and decided not to send to anyone below that level. We saved quite a bit of money.
    Incentivized
    Read full review
    Cons
    Keatext
    • It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
    Incentivized
    Read full review
    Altair Engineering, Inc.
    • I hope RapidMiner would be the first data science platform that allows data scientists to change the behaviour of a machine learning algorithm that already exists in the repository. For example, I want to be able to change the way a genetic algorithm mutates.
    • Automatic programming: One day, I hope RapidMiner can automatically generate codes in any 4th generation programming language based on the developed model.
    • More tutorials/samples needed: Why doesn't RapidMiner becomes the next 'UC Irvine Machine Learning Repository'? Provide real examples and real cases for users to study and understand the best practices in modelling. RapidMiner already has some datasets for a tutorial. Besides the existing samples, I hope RapidMiner can provide more sample data and examples.
    Incentivized
    Read full review
    Likelihood to Renew
    Keatext
    No answers on this topic
    Altair Engineering, Inc.
    Very fast and user-friendly tool
    Incentivized
    Read full review
    Usability
    Keatext
    No answers on this topic
    Altair Engineering, Inc.
    Very use to use and learn
    Incentivized
    Read full review
    Alternatives Considered
    Keatext
    We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.
    Incentivized
    Read full review
    Altair Engineering, Inc.
    We tried different data tools and we figured we give RapidMinder Studio a shot as one of our employees had experience with it, and when compared to some of the other tools that we used it was the best fit among the test group that we used. Overall it was a little more fluid and user-friendly.
    Incentivized
    Read full review
    Return on Investment
    Keatext
    • Keatext allows the creation of custom tests to meet the needs of each business.
    • Automate UX research for scalability.
    • Provides analytical data in addition to tracking user experience.
    Read full review
    Altair Engineering, Inc.
    • Thanks to the patters that RapidMiner has detected, we have been able to follow clues in the right direction, both for the Protein Interaction Network Analysis and for the Epilepsy Research
    • Students and participants of the machine learning workshops have learned about this technology and about the tool
    Incentivized
    Read full review
    ScreenShots

    Keatext Screenshots

    Screenshot of AI-based predictive recommendations with SWOT chartScreenshot of Customizable and interactive dashboardScreenshot of Topics and opinions heatmapScreenshot of Advanced sentiment analysis including customer questions and suggestionsScreenshot of Multichannel analysis including reviews, open ended surveys, and contact center tickets