Likelihood to Recommend [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
Read full review I can only think of scenarios where Keeper is well-suited, in my experience. I work in small business (i.e., sole proprietor, 1 employee) environments and Keeper is well-suited to my needs. I imagine it would also be well-suited to multi-user environments, but would require a great deal more management and organization in such environments.
Read full review Pros Very secure - no worries about our passwords being stored insecurely or in the wrong place. Easy to share access to passwords used company-wide. Integrates with Chrome and other browsers for ease of use and speed. Price - free to use. Jacob Wall Senior Technical Writer / Client Services
Read full review Ease of use. User find it simple and intuitive to use and I find they rapidly adjust to the software with minimal training. Single-sign-on. Super important and really makes things simple for the users and easy to manage for us in the IT team. Sharing features. We knew sharing was a key component of our password management solution. Keeper makes it easy for users and simple to administer. Dave Brown Computer and Information Systems Manager
Read full review Cons I don't believe that this is so much a negative, but be sure that you keep your password database saved in a location that is accessible (even during an outage). Failure to do so will make it hard/impossible to recover passwords in the event that your database is unreachable (such as if a network drive failure). Read full review I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them. Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords. The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon. Read full review Likelihood to Renew My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
Read full review Usability Search feature so you don't have to spend time looking for what you need. The ability to right click and save username and password, URL open options so your not locked to a particular browser were all key features we considered in the usability and adoption rate of this application. Highly recommend to any organization for credential management.
Read full review It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
Read full review Support Rating I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
Read full review Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
Read full review Alternatives Considered KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like
Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
Read full review I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
Read full review Return on Investment Positive. All of our usernames and passwords for service accounts are in one convenient location. Positive. The ability to organize everything into separate locations/folders is great. Positive. Password generator makes it easy for us to generate a secure password for our accounts. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged. Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used. It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization. Dave Brown Computer and Information Systems Manager
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