TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KeySurvey

    Score5.6 out of 10
    N/AN/AN/A

    Square Online

    Score7.7 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Pricing
    KeySurveySquare Online
    Editions & Modules
    No answers on this topic
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Offerings
    Pricing Offerings
    KeySurveySquare Online
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
    More Pricing Information
    Features
    KeySurveySquare Online
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of KeySurvey and Square Online
    Feature
    KeySurvey
    8.8
    1 Ratings
    9% above category average
    Square Online
    -
    Ratings
    Survey templates9.11 Ratings00 Ratings
    Themes8.21 Ratings00 Ratings
    Custom logo/branding9.11 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of KeySurvey and Square Online
    Feature
    KeySurvey
    8.8
    1 Ratings
    3% above category average
    Square Online
    -
    Ratings
    Changes to live survey8.21 Ratings00 Ratings
    Question design help9.11 Ratings00 Ratings
    Multiple question types9.11 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of KeySurvey and Square Online
    Feature
    KeySurvey
    9.1
    1 Ratings
    8% above category average
    Square Online
    -
    Ratings
    Survey logic flexibility9.11 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of KeySurvey and Square Online
    Feature
    KeySurvey
    9.1
    1 Ratings
    11% above category average
    Square Online
    -
    Ratings
    Response tracking9.11 Ratings00 Ratings
    Data export9.11 Ratings00 Ratings
    Standard reports9.11 Ratings00 Ratings
    Custom reports9.11 Ratings00 Ratings
    Analytics9.11 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of KeySurvey and Square Online
    Feature
    KeySurvey
    8.6
    1 Ratings
    1% below category average
    Square Online
    -
    Ratings
    Access controls9.11 Ratings00 Ratings
    Compliance8.21 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of KeySurvey and Square Online
    Feature
    KeySurvey
    8.2
    1 Ratings
    2% above category average
    Square Online
    -
    Ratings
    Respondent restrictions8.21 Ratings00 Ratings
    Security
    Comparison of Security features of KeySurvey and Square Online
    Feature
    KeySurvey
    -
    Ratings
    Square Online
    7.6
    31 Ratings
    8% below category average
    Role-based user permissions00 Ratings7.631 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of KeySurvey and Square Online
    Feature
    KeySurvey
    -
    Ratings
    Square Online
    9.4
    22 Ratings
    19% above category average
    API00 Ratings9.417 Ratings
    Internationalization / multi-language00 Ratings9.418 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of KeySurvey and Square Online
    Feature
    KeySurvey
    -
    Ratings
    Square Online
    6.6
    43 Ratings
    17% below category average
    WYSIWYG editor00 Ratings5.636 Ratings
    Code quality / cleanliness00 Ratings5.339 Ratings
    Admin section00 Ratings8.739 Ratings
    Page templates00 Ratings6.143 Ratings
    Library of website themes00 Ratings6.243 Ratings
    Mobile optimization / responsive design00 Ratings8.242 Ratings
    Publishing workflow00 Ratings5.435 Ratings
    Form generator00 Ratings7.136 Ratings
    Web Content Management
    Comparison of Web Content Management features of KeySurvey and Square Online
    Feature
    KeySurvey
    -
    Ratings
    Square Online
    9.3
    40 Ratings
    21% above category average
    Content taxonomy00 Ratings8.626 Ratings
    SEO support00 Ratings9.636 Ratings
    Bulk management00 Ratings9.621 Ratings
    Availability / breadth of extensions00 Ratings9.333 Ratings
    Community / comment management00 Ratings9.430 Ratings
    Best Alternatives
    KeySurveySquare Online
    Small Businesses
    Jotform
    Score8.5 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Joomla
    Score8.3 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeySurveySquare Online
    Likelihood to Recommend
    8.2
    (3 ratings)
    9.6
    (44 ratings)
    Likelihood to Renew
    8.5
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (3 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KeySurveySquare Online
    Likelihood to Recommend
    Form.com (WorldAPP)
    It's a convenient tool for questionnaires, surveys, and other reasons when you need to get people's feedback. We really enjoyed using this instrument, even though it can be a bit overwhelming at times. Also, it might take some time to create a survey if you have complicated business logic implemented, but that would take some time using any kind of instruments.
    Incentivized
    Read full review
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    Pros
    Form.com (WorldAPP)
    • Ease of use for distributing email to large quantities of recepients.
    • Exporting data for data evaluation and manipulation.
    • Customizing the types of questions and response scoring.
    Read full review
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    Cons
    Form.com (WorldAPP)
    • Based on our usage we didn't face issues using KeySurvey
    Read full review
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
    Read full review
    Likelihood to Renew
    Form.com (WorldAPP)
    This decision is out of my hands.
    Read full review
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
    Read full review
    Usability
    Form.com (WorldAPP)
    No answers on this topic
    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
    Read full review
    Support Rating
    Form.com (WorldAPP)
    We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    Form.com (WorldAPP)
    In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.
    Incentivized
    Read full review
    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
    Incentivized
    Read full review
    Return on Investment
    Form.com (WorldAPP)
    • Gathering client insights that they felt comforable writing about online after the service was delivered and they had time to evaluate it.
    • Improved customer service based on clients feedback
    • The emails delivery report complimented our emails reports from other tools, so we used it for email db management!
    Read full review
    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
    Read full review
    ScreenShots