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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    QuickBooks Online Advanced

    Score8.2 out of 10
    N/AQuickBooks Online Advanced is a SaaS-based accounting software designed to scale with growing businesses. It includes the functionalities of QuickBooks Online, as well as more robust business analytics, customization, and resource management.N/A
    Pricing
    KickservQuickBooks Online Advanced
    Editions & Modules
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    KickservQuickBooks Online Advanced
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KickservQuickBooks Online Advanced
    Considered Both Products
    Kickserv
    Chose Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    153 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    137 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    156 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    126 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    134 Answers
    Features
    KickservQuickBooks Online Advanced
    Customization
    Comparison of Customization features of Kickserv and QuickBooks Online Advanced
    Feature
    Kickserv
    -
    Ratings
    QuickBooks Online Advanced
    7.9
    117 Ratings
    4% above category average
    API for custom integration00 Ratings7.796 Ratings
    Plug-ins00 Ratings8.0102 Ratings
    Security
    Comparison of Security features of Kickserv and QuickBooks Online Advanced
    Feature
    Kickserv
    -
    Ratings
    QuickBooks Online Advanced
    8.4
    211 Ratings
    3% above category average
    Single sign-on capability00 Ratings8.5185 Ratings
    Role-based user permissions00 Ratings8.3207 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Kickserv and QuickBooks Online Advanced
    Feature
    Kickserv
    -
    Ratings
    QuickBooks Online Advanced
    8.2
    226 Ratings
    5% above category average
    Dashboards00 Ratings8.3213 Ratings
    Standard reports00 Ratings8.5226 Ratings
    Custom reports00 Ratings7.7217 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Kickserv and QuickBooks Online Advanced
    Feature
    Kickserv
    -
    Ratings
    QuickBooks Online Advanced
    8.2
    234 Ratings
    7% above category average
    Accounts payable00 Ratings8.4221 Ratings
    Accounts receivable00 Ratings8.5220 Ratings
    Cash management00 Ratings8.5194 Ratings
    Bank reconciliation00 Ratings9.1224 Ratings
    Expense management00 Ratings8.5207 Ratings
    Time tracking00 Ratings7.7111 Ratings
    Multi-currency support00 Ratings6.557 Ratings
    Multi-division support00 Ratings7.297 Ratings
    Regulations compliance00 Ratings8.3104 Ratings
    Electronic tax filing00 Ratings8.8127 Ratings
    Self-service portal00 Ratings7.9122 Ratings
    Primary and Secondary Ledgers00 Ratings8.298 Ratings
    Intercompany Accounting00 Ratings8.0100 Ratings
    Journals and Reconciliations00 Ratings8.4200 Ratings
    Enterprise Accounting00 Ratings7.989 Ratings
    Configurable Accounting00 Ratings8.4112 Ratings
    Centralized Rules Framework00 Ratings8.886 Ratings
    Standardized Processes00 Ratings8.4152 Ratings
    Inventory Management
    Comparison of Inventory Management features of Kickserv and QuickBooks Online Advanced
    Feature
    Kickserv
    -
    Ratings
    QuickBooks Online Advanced
    6.2
    91 Ratings
    16% below category average
    Inventory tracking00 Ratings6.291 Ratings
    Order Management
    Comparison of Order Management features of Kickserv and QuickBooks Online Advanced
    Feature
    Kickserv
    -
    Ratings
    QuickBooks Online Advanced
    6.8
    151 Ratings
    8% below category average
    Pricing00 Ratings6.8111 Ratings
    Order entry00 Ratings6.5100 Ratings
    Credit card processing00 Ratings7.2130 Ratings
    Best Alternatives
    KickservQuickBooks Online Advanced
    Small Businesses
    ServiceTitan
    Score7.4 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    No answers on this topic
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KickservQuickBooks Online Advanced
    Likelihood to Recommend
    10.0
    (10 ratings)
    7.9
    (236 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.7
    (20 ratings)
    Usability
    7.0
    (1 ratings)
    8.4
    (16 ratings)
    Availability
    -
    (0 ratings)
    8.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.2
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.2
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    KickservQuickBooks Online Advanced
    Likelihood to Recommend
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
    Read full review
    Intuit
    Well suited for a larger company with many classes that need to be differentiated. It is relatively intuitive to use, whether you have used other versions of QuickBooks, or any other accounting software. Easy to dig into your accounts from wither the Balance Sheet or the Profit and Loss when trying to analyze performance.
    Incentivized
    Read full review
    Pros
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
    Read full review
    Intuit
    • Budgeting is easy to input. Our entities have multiple departments, so using classes to separate and report the results of each department is important.
    • Reports are easy to customize to provide meaningful data to the board and department managers.
    • QuickBooks Online Advanced has a large market share of accounting software in use, so it is relatively easy to find new employees with prior experience with QuickBooks Online Advanced.
    • Able to open both entities at the same time, which is helpful due to the number of transactions between the two entities.
    Incentivized
    Read full review
    Cons
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
    Read full review
    Intuit
    • Continued growth around AI usage and tool.
    • There are still some reporting gaps that make setting up custom reports not absolutely top-tier.
    • There can be a lot of UI clutter as different features keep getting turned on. Can become harder to navigate.
    Incentivized
    Read full review
    Likelihood to Renew
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
    Read full review
    Intuit
    It has become second nature to use Quick Books at the company. If you need a report you log in and pull the report. It helps expedite reconciliation of bank accounts, the automation of most tasks make it easy to get mundane tasks completed quickly.
    Incentivized
    Read full review
    Usability
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
    Read full review
    Intuit
    QuickBooks Online Advanced is highly usable and intuitive for most day-to-day financial tasks. Its interface is clear, and core functions such as invoicing, reconciliation, and reporting are easy to perform. While some advanced features like report customization or integrations can be less straightforward, overall the platform offers a smooth and efficient user experience.
    Incentivized
    Read full review
    Reliability and Availability
    Kickserv
    No answers on this topic
    Intuit
    In the 5 years I have been using it, I cannot recall there ever having been an outage or not being able to access the system. Sure, there are issues with internet speeds sometimes that are unrelated to Intuit but it is a very reliable system.
    Incentivized
    Read full review
    Performance
    Kickserv
    No answers on this topic
    Intuit
    Since we do not integrate the software with other systems, I do not have any issues with speed related to that. Pages tend to load pretty quickly, but there are times when reports or other pages take a little longer to load than usual. It is not an overly frustrating amount of time, though, and it happens infrequently.
    Incentivized
    Read full review
    Support Rating
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Online Training
    Kickserv
    No answers on this topic
    Intuit
    The online training is good enough.
    Incentivized
    Read full review
    Implementation Rating
    Kickserv
    No answers on this topic
    Intuit
    I did not participate in this part particularly much. The implementation was simple and easy to perform. There were not any major issues that arose during the process. QuickBooks has made the processes pretty streamless and I believe they had anticipated many difficulties ahead of time. This was easy enough
    Incentivized
    Read full review
    Alternatives Considered
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    Intuit
    QBO is great because it does accounting very well, and it can integrate well with everything. I appreciate that it has third-party integrations with many other software companies, so we can focus on doing our accounting through QuickBooks while adding other software as needed through those integrations.
    Incentivized
    Read full review
    Scalability
    Kickserv
    No answers on this topic
    Intuit
    Software is very flexible
    Incentivized
    Read full review
    Return on Investment
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
    Read full review
    Intuit
    • Spreadsheet sync reduces manual data entry significantly. Exporting data into my customized Excel workbook that has complex formulas and macros for automating makes uploading changes and reconfiguring easy and convenient, saving a lot of time.
    • Automating AP approval has reduced lost paper copies, improved internal controls, and reduced audit findings.
    • Having banking connections has improved cash flow management, streamlined credit card expenses and reconciliation. I have found that utilizing it for my primary operating account actually makes things more difficult and can easily double-post payments, so I avoid using it on the checking account. It has been well for the credit card account, though.
    Incentivized
    Read full review
    ScreenShots