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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kinsta

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kinsta offers WordPress hosting with daily backups, Cloudflare integration, and 24/7 human-only support available in 10 languages. Boasting users among more than 120,000 businesses in over 128 countries, Kinsta helps to keep sites running smoothly wherever they're accessed and is SOC 2 audited and ISO 27001 certified to meet rigorous standards for security and data protection.

    $35

    per month single site hosting

    Mhelpdesk

    Score7.2 out of 10
    N/AMhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.

    $49

    per month

    Pricing
    KinstaMhelpdesk
    Editions & Modules
    For single sites
    $35
    per month Single 20GB (or 35k visits)
    For multiple sites
    $70
    per month 2 WP installs and 40GB server (or 70k visits)
    For agencies
    $340
    per month
    mHelpDesk
    $169
    per month
    Offerings
    Pricing Offerings
    KinstaMhelpdesk
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    KinstaMhelpdesk
    Considered Both Products
    Kinsta
    No answer on this topic
    Mhelpdesk
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Best Alternatives
    KinstaMhelpdesk
    Small Businesses
    Flywheel
    Score4.8 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KinstaMhelpdesk
    Likelihood to Recommend
    8.8
    (16 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KinstaMhelpdesk
    Likelihood to Recommend
    Kinsta
    I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed WordPress hosting.
    Incentivized
    Read full review
    Mhelpdesk
    Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use.
    Incentivized
    Read full review
    Pros
    Kinsta
    • Developer friendly; WP-CLI; SSH access
    • Amazing support - I never have to wait more than a minute or two to get a response!
    • Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
    Incentivized
    Read full review
    Mhelpdesk
    • The timer to track the technicians time is wonderful.
    • Integrates well with QuickBooks.
    • The mobile app is great.
    Read full review
    Cons
    Kinsta
    • No email solution provide resulting in having to find some other solution
    • Some clients find the price point difficult
    • Some clients find the lack of phone support difficult (although we find their online support great)
    Incentivized
    Read full review
    Mhelpdesk
    • mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it.
    • mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note.
    • mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app.
    Incentivized
    Read full review
    Likelihood to Renew
    Kinsta
    This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
    Incentivized
    Read full review
    Mhelpdesk
    The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs
    Read full review
    Usability
    Kinsta
    Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
    Incentivized
    Read full review
    Mhelpdesk
    It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook.
    Read full review
    Reliability and Availability
    Kinsta
    We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
    Incentivized
    Read full review
    Mhelpdesk
    No answers on this topic
    Performance
    Kinsta
    As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
    Incentivized
    Read full review
    Mhelpdesk
    No answers on this topic
    Support Rating
    Kinsta
    They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
    Incentivized
    Read full review
    Mhelpdesk
    No answers on this topic
    Implementation Rating
    Kinsta
    Not really it's a really easy to use system and straightforward!
    Incentivized
    Read full review
    Mhelpdesk
    No answers on this topic
    Alternatives Considered
    Kinsta
    GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
    Incentivized
    Read full review
    Mhelpdesk
    When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business.
    Incentivized
    Read full review
    Scalability
    Kinsta
    We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
    Incentivized
    Read full review
    Mhelpdesk
    No answers on this topic
    Return on Investment
    Kinsta
    • Our website was up and running in less than a day
    • Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
    • Cost is higher, so we've had to separate a budget just for Kinsta
    Incentivized
    Read full review
    Mhelpdesk
    • It has overall been positive
    Incentivized
    Read full review
    ScreenShots

    Kinsta Screenshots

    Screenshot of the MyKinsta dashboard