Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pega Platform
Score 8.6 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$0.45
one-time fee per case**
Pricing
KintonePega Platform
Editions & Modules
Professional Subscription
$24
per month per user
Low-code Factory Edition
$0.45
one-time fee per case**
Standard Edition
$0.80
one-time fee per case**
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
KintonePega Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
KintonePega Platform
Features
KintonePega Platform
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kintone
8.3
9 Ratings
6% above category average
Pega Platform
-
Ratings
Customer data management / contact management9.76 Ratings00 Ratings
Workflow management9.29 Ratings00 Ratings
Territory management8.54 Ratings00 Ratings
Opportunity management8.54 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.04 Ratings00 Ratings
Contract management7.03 Ratings00 Ratings
Quote & order management7.54 Ratings00 Ratings
Channel / partner relationship management9.33 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kintone
9.0
7 Ratings
15% above category average
Pega Platform
-
Ratings
Case management9.67 Ratings00 Ratings
Help desk management8.56 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Kintone
8.0
2 Ratings
3% above category average
Pega Platform
-
Ratings
Lead management8.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kintone
8.9
9 Ratings
14% above category average
Pega Platform
-
Ratings
Task management9.06 Ratings00 Ratings
Reporting8.89 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kintone
8.1
8 Ratings
6% above category average
Pega Platform
-
Ratings
Pipeline visualization8.34 Ratings00 Ratings
Customizable reports8.08 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kintone
8.9
11 Ratings
15% above category average
Pega Platform
-
Ratings
Custom fields9.211 Ratings00 Ratings
Custom objects9.09 Ratings00 Ratings
API for custom integration8.65 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Kintone
8.5
2 Ratings
12% above category average
Pega Platform
-
Ratings
Marketing automation8.52 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kintone
9.3
6 Ratings
19% above category average
Pega Platform
-
Ratings
Mobile access9.36 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Kintone
9.5
10 Ratings
12% above category average
Pega Platform
-
Ratings
Role-based user permissions9.510 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Kintone
-
Ratings
Pega Platform
5.3
63 Ratings
37% below category average
Dashboards00 Ratings4.062 Ratings
Standard reports00 Ratings6.062 Ratings
Custom reports00 Ratings6.061 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Kintone
-
Ratings
Pega Platform
8.0
66 Ratings
4% below category average
Process designer00 Ratings9.065 Ratings
Process simulation00 Ratings7.957 Ratings
Business rules engine00 Ratings10.065 Ratings
SOA support00 Ratings7.151 Ratings
Process player00 Ratings7.048 Ratings
Support for modeling languages00 Ratings5.46 Ratings
Form builder00 Ratings9.059 Ratings
Model execution00 Ratings8.956 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Kintone
-
Ratings
Pega Platform
9.0
50 Ratings
8% above category average
Social collaboration tools00 Ratings9.050 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Kintone
-
Ratings
Pega Platform
4.4
9 Ratings
59% below category average
Content management00 Ratings4.49 Ratings
Best Alternatives
KintonePega Platform
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
CMW Platform
CMW Platform
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KintonePega Platform
Likelihood to Recommend
9.7
(58 ratings)
7.9
(74 ratings)
Likelihood to Renew
10.0
(8 ratings)
10.0
(7 ratings)
Usability
9.4
(16 ratings)
9.0
(2 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
10.0
(7 ratings)
Online Training
10.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
6.8
(4 ratings)
10.0
(1 ratings)
Configurability
9.0
(43 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Professional Services
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
KintonePega Platform
Likelihood to Recommend
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
Read full review
Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
Read full review
Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
Read full review
Cons
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
Read full review
Likelihood to Renew
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
Read full review
Usability
Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
Read full review
Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
Read full review
Reliability and Availability
Kintone
Never had an issue with this.
Read full review
Pegasystems
No answers on this topic
Performance
Kintone
Pages load quickly, no issues with response time
Read full review
Pegasystems
No answers on this topic
Support Rating
Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
Read full review
Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
Read full review
Online Training
Kintone
The training was seamless and easy to follow
Read full review
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
Read full review
Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
Read full review
Pegasystems
Implementation is totally depend up on the requirement
Read full review
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Read full review
Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
Read full review
Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
Read full review
Pegasystems
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
Read full review
Pegasystems
No answers on this topic
Professional Services
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
Read full review
Pegasystems
No answers on this topic
Return on Investment
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
Read full review
ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile