Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 9.4 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pega Platform
Score 8.4 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$0.45
one-time fee per case**
Pricing
KintonePega Platform
Editions & Modules
Professional Subscription
$24
per month per user
Low-code Factory Edition
$0.45
one-time fee per case**
Standard Edition
$0.80
one-time fee per case**
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
KintonePega Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
KintonePega Platform
Features
KintonePega Platform
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kintone
8.0
1 Ratings
2% above category average
Pega Platform
-
Ratings
Customer data management / contact management9.01 Ratings00 Ratings
Workflow management7.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kintone
10.0
1 Ratings
26% above category average
Pega Platform
-
Ratings
Case management10.01 Ratings00 Ratings
Help desk management10.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kintone
8.0
1 Ratings
4% above category average
Pega Platform
-
Ratings
Customizable reports8.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kintone
8.3
3 Ratings
8% above category average
Pega Platform
-
Ratings
Custom fields8.33 Ratings00 Ratings
Custom objects8.33 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kintone
8.5
2 Ratings
11% above category average
Pega Platform
-
Ratings
Mobile access8.52 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Kintone
8.0
2 Ratings
5% below category average
Pega Platform
-
Ratings
Role-based user permissions8.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kintone
8.0
1 Ratings
4% above category average
Pega Platform
-
Ratings
Reporting8.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Kintone
-
Ratings
Pega Platform
5.3
63 Ratings
38% below category average
Dashboards00 Ratings4.062 Ratings
Standard reports00 Ratings6.062 Ratings
Custom reports00 Ratings6.061 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Kintone
-
Ratings
Pega Platform
8.0
66 Ratings
4% below category average
Process designer00 Ratings8.965 Ratings
Process simulation00 Ratings7.857 Ratings
Business rules engine00 Ratings9.965 Ratings
SOA support00 Ratings7.251 Ratings
Process player00 Ratings7.048 Ratings
Support for modeling languages00 Ratings5.46 Ratings
Form builder00 Ratings9.059 Ratings
Model execution00 Ratings8.656 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Kintone
-
Ratings
Pega Platform
9.0
50 Ratings
7% above category average
Social collaboration tools00 Ratings9.050 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Kintone
-
Ratings
Pega Platform
4.4
9 Ratings
59% below category average
Content management00 Ratings4.49 Ratings
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KintonePega Platform
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Creatio
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User Ratings
KintonePega Platform
Likelihood to Recommend
9.0
(48 ratings)
6.0
(73 ratings)
Likelihood to Renew
8.3
(5 ratings)
10.0
(7 ratings)
Usability
7.8
(5 ratings)
9.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
10.0
(7 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
6.8
(4 ratings)
10.0
(1 ratings)
Configurability
9.6
(42 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Professional Services
3.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
KintonePega Platform
Likelihood to Recommend
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
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Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
Read full review
Cons
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
Read full review
Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
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Likelihood to Renew
Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
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Usability
Kintone
While, we have been quite happy with out choice to use Kintone, there are a couple of things (mentioned previously) that would make the experience better. Overall, it has been the best fit for our organisation. We are still in the process of building out a needed API and integrating that, so we have yet to reach full functionality with one of our apps in Kintone. Once we have that completed, I think we'll have a better idea of how well it truly works for us
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Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
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Reliability and Availability
Kintone
Never had an issue with this.
Read full review
Pegasystems
No answers on this topic
Performance
Kintone
No issues.
Read full review
Pegasystems
No answers on this topic
Support Rating
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Online Training
Kintone
No answers on this topic
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
Read full review
Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Pegasystems
Implementation is totally depend up on the requirement
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Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
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Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
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Pegasystems
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
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Pegasystems
No answers on this topic
Professional Services
Kintone
Needed improvement at the time.
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Pegasystems
No answers on this topic
Return on Investment
Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
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Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
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ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile