Kintone vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 7.8 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…
$24
per month per user
Zoho Cliq
Score 9.4 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$18
per month up to 25 users
Pricing
KintoneZoho Cliq
Editions & Modules
Professional Subscription
$24
per month per user
Professional
$2
per month per user (minimum 10 users)
Enterprise
$4
per month per user (minimum 10 users)
Standard
$18
per month up to 25 users
Offerings
Pricing Offerings
KintoneZoho Cliq
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll subscriptions have a minimum requirement of 5 users.10% discount for annual pricing.
More Pricing Information
Features
KintoneZoho Cliq
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Kintone
9.4
43 Ratings
11% above category average
Zoho Cliq
-
Ratings
Platform Security9.534 Ratings00 Ratings
Platform User Management9.640 Ratings00 Ratings
Reusability9.538 Ratings00 Ratings
Platform Scalability9.540 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Kintone
-
Ratings
Zoho Cliq
9.1
3 Ratings
16% above category average
Task Management00 Ratings10.03 Ratings
Scheduling00 Ratings8.02 Ratings
Workflow Automation00 Ratings8.02 Ratings
Mobile Access00 Ratings10.02 Ratings
Search00 Ratings9.52 Ratings
Communication
Comparison of Communication features of Product A and Product B
Kintone
-
Ratings
Zoho Cliq
7.6
3 Ratings
5% below category average
Chat00 Ratings10.03 Ratings
Notifications00 Ratings9.03 Ratings
Discussions00 Ratings10.03 Ratings
Surveys00 Ratings5.01 Ratings
Internal knowledgebase00 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Kintone
-
Ratings
Zoho Cliq
9.0
3 Ratings
13% above category average
Video files00 Ratings8.03 Ratings
Audio files00 Ratings8.03 Ratings
Access control00 Ratings9.03 Ratings
Advanced security features00 Ratings10.03 Ratings
Device sync00 Ratings10.03 Ratings
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KintoneZoho Cliq
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Score 9.3 out of 10
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Quixy
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Score 9.9 out of 10
Troop Messenger
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Score 9.8 out of 10
Enterprises
Creatio
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Score 9.4 out of 10
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Score 9.0 out of 10
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User Ratings
KintoneZoho Cliq
Likelihood to Recommend
9.0
(48 ratings)
9.0
(6 ratings)
Likelihood to Renew
8.3
(5 ratings)
10.0
(3 ratings)
Usability
7.8
(5 ratings)
10.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
10.0
(1 ratings)
Implementation Rating
6.8
(4 ratings)
-
(0 ratings)
Configurability
9.6
(42 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Professional Services
3.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
KintoneZoho Cliq
Likelihood to Recommend
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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Zoho
It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening
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Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
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Zoho
  • External channels allow in-office staff a private channel to directly relay messages to customers.
  • Automated notifications through Zoho CRM can be easily triggered.
  • Audio/screen share components offer zoom-quality calling without extraneous setups.
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Cons
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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Zoho
  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
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Likelihood to Renew
Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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Zoho
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Reliability and Availability
Kintone
Never had an issue with this.
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Zoho
No answers on this topic
Performance
Kintone
No issues.
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Zoho
No answers on this topic
Support Rating
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Zoho
No answers on this topic
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Zoho
Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
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Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
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Zoho
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
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Zoho
No answers on this topic
Professional Services
Kintone
Needed improvement at the time.
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Zoho
No answers on this topic
Return on Investment
Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
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Zoho
  • Zoho Cliq has facilitated quick & instant communications
  • Better coordination among team members.
  • Better control over the project managed.
  • Eliminated multiple subscriptions to remote work platforms, scheduling software, task management software as everything is integrated in Zoho Cliq.
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ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of mobile accessScreenshot of the drag and drop interfaceScreenshot of business app views

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices