What users are saying about
75 Ratings
2 Ratings
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Score 6 out of 100
75 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Klarna Checkout

Klarna is great for any retailer who is looking to offer payment options to their customers. It is primarily a resource for retailers, but probably not a good tool for people who work in different kinds of sales departments.
Nikki Hansen | TrustRadius Reviewer

Shopify Plus

Shopify is the industry standard when it comes to eCommerce software. It's basically the #1 ecommerce software solution that is out there that has everything under one roof. You want reliability? Shopify is your solution. You want fast website performance with great uptime? Shopify is your solution. The only area it's less appropriate is how their dedicated account support and tech support for Plus customers has kind of lost touch with it's customers. On the flipside Shopify's services are still the best in the industry, but that doesn't mean they can lose touch with their customers.
Ricky Jordan | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Klarna Checkout
5.0
Shopify Plus
8.4
Website integration
Klarna Checkout
5.0
Shopify Plus
8.5
Product catalog & listings
Klarna Checkout
Shopify Plus
8.8
Product management
Klarna Checkout
Shopify Plus
8.3
Bulk product upload
Klarna Checkout
Shopify Plus
7.9
Branding
Klarna Checkout
Shopify Plus
8.3
Mobile storefront
Klarna Checkout
Shopify Plus
8.7
Product variations
Klarna Checkout
Shopify Plus
8.2
Visual customization
Klarna Checkout
Shopify Plus
8.4
CMS
Klarna Checkout
Shopify Plus
8.6

Online Shopping Cart

Klarna Checkout
10.0
Shopify Plus
8.5
Checkout user experience
Klarna Checkout
10.0
Shopify Plus
9.0
Abandoned cart recovery
Klarna Checkout
Shopify Plus
8.1

Online Payment System

Klarna Checkout
10.0
Shopify Plus
9.4
eCommerce security
Klarna Checkout
10.0
Shopify Plus
9.4

eCommerce Business Management

Klarna Checkout
8.0
Shopify Plus
8.1
Order processing
Klarna Checkout
8.0
Shopify Plus
8.8
Inventory management
Klarna Checkout
Shopify Plus
8.3
Shipping
Klarna Checkout
Shopify Plus
8.0
Custom functionality
Klarna Checkout
Shopify Plus
7.4

eCommerce Marketing

Klarna Checkout
Shopify Plus
8.3
Promotions & discounts
Klarna Checkout
Shopify Plus
8.4
Personalized recommendations
Klarna Checkout
Shopify Plus
8.0
SEO
Klarna Checkout
Shopify Plus
8.4

Pros

Klarna Checkout

  • Flexible payment option.
  • Easy to navigate the back end.
Nikki Hansen | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

Klarna Checkout

  • Customer support is terrible, getting an agent who fully comprehends the issue or who has any power to help is near impossible.
Nikki Hansen | TrustRadius Reviewer

Shopify Plus

  • Some features that are non-negotiates for some businesses are missing, or are only available if you use Shopify Payments. One that comes to mind is saved/vaulted credit cards.
  • Many aspects of Shopify Plus, including pre-built reporting features and widgets in the admin interface are very obviously built for small businesses. The larger you get as a business, the more irrelevant many of Shopify Plus features become.
  • Shopify Plus does not have a robust POS at all. The POS is not enterprise-level.
Anonymous | TrustRadius Reviewer

Support Rating

Klarna Checkout

No score
No answers yet
No answers on this topic

Shopify Plus

Shopify Plus 10.0
Based on 1 answer
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Klarna Checkout

No answers on this topic

Shopify Plus

Shopify is definitely more intuitive and easier to get running than Magento. Think of it as Shopify being built for the user and Magento being built for the developer. Overall, they both have similar capacities but I would choose Shopify every time over Magento. Brightpearl has no eCommerce built in functionality but we used to use it similarly to how we use Shopify and FarApp and we run into the same issues (although the product sync is a built more stable on the FarApp side).
Jeffrey Hilliard | TrustRadius Reviewer

Return on Investment

Klarna Checkout

  • They take a fee, larger than other systems do, so I do lose some money there.
  • I make more sales than I would without the payment option through Klarna.
Nikki Hansen | TrustRadius Reviewer

Shopify Plus

  • It allows us to train our employees easy on this tool, allowing them to be able to place orders for customer correctly. And better able to assist our customers.
  • Allows us to keep all our order information in one place, and use that order information for our loyalty program and marketing.
Rachel Blankenship | TrustRadius Reviewer

Screenshots

Pricing Details

Klarna Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Klarna Checkout
5.0
Shopify Plus
8.8

Support Rating

Klarna Checkout
Shopify Plus
10.0

Add comparison