Likelihood to Recommend Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.
Read full review MEGA - The Privacy Company
MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the
Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well. What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.
Read full review Pros There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence. Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them. Blackboard principle, confidentiality of contributions Read full review MEGA - The Privacy Company
Mega is very easy to use Mega has a solid referral program unlike others Mega is very secure Read full review Cons From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey. I personally had troubled organizing some of the boards to have the data from them exported in a nice way. Hard to find more negative sides, but more templates for more use cases would always be nice :-) Read full review MEGA - The Privacy Company
Sometimes the download rate drops by a lot, so the downloads take much longer. Read full review Usability MEGA - The Privacy Company
Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.
Read full review Support Rating MEGA - The Privacy Company
While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.
Read full review Alternatives Considered we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment.
Miro is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards.
MURAL is a different concept and lags behind Klaxoon in terms of workspace.
Read full review MEGA - The Privacy Company
The two apps
Google Drive and MEGA provided free cloud storage but
Google Drive grants just 15 GB not more as free to try, At that time MEGA granted us 50 GB at the beginning of use, which gave us a chance to use it with high capacity.
Read full review Return on Investment Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want. It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys. we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way. Read full review MEGA - The Privacy Company
Positive ROI Easy to implement Substantial additional free storage with referral program Read full review ScreenShots