Klaxoon by Wrike vs. Microsoft Visio

It can be a good tool for workshops or interactive presentations. but the complex UI/UX design is a hindrance. It can easily alienate new users and make them look for other programs. It can also be a suitable application for company employees who work more regularly. I would rather have a special license for Education.

Incentivized

If I wanted to produce best-in-class deliverables, particularly for an external-facing document where presentation quality matters, I would use Visio. For an organization that wants to standardize and ensure consistent deliverables across teams, I consider Visio a strong option. However, if I need a quick illustration of a process flow or architecture, I would use another tool to avoid spending more time than necessary.

Incentivized

• Simple and intuitive boards.
• User-friendly “templates” that make it easy for most users to get started using it as a teamwork space.
• Like most other companies we rely on Microsoft and Microsoft teams. This software solution integrates with teams, which I really like.

Incentivized

• Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow.
• Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used.
• Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation.

Incentivized

• Just maybe some fine-tuning here and there about some choice in terms of UI and maybe trim down a bit some graphically appealing things which are sometimes taking over the effectiveness
• The solution is really rich and maybe including more tutorials would be great to reduce the learning curve when using more advanced capabilities.
• I wish the session functionality would give me more freedom to switch between different activities and reactivate some e.g. a survey. It's easier to make a mistake with sessions to close activities by accident.

Incentivized

• For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality.

Incentivized

We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.

Incentivized

You need to really understand what you are trying to communicate and deliver with this software package. It allows you to get as simple or as complex (depending on your intended audience) and with the capability of integrating with other Microsoft products like Word, you can deliver a very polished document on a project that would very easily address all aspects from beginning to end.

Incentivized

Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.

Incentivized

Klaxoon helps to facilitate the collaborative environment for decision-making processes to assess a situation, analyze the root causes of problems in a collective manner, improve processes, reach an agreement and define an action plan. We have implemented this tool for different projects and to work with customers, for small and large groups, face to face or remote, leveraging templates or creating our own.

Incentivized

SmartDraw was a program that I used at a prior company before we migrated to Visio. It was not nearly as intuitive to use, and even though it is advertised to be able to offer easy import and export to Visio, when I would export it to a Visio file format and share it with a colleauge, they would always tell me that something would look off with the diagram I sent them. We eventually migrated to Visio at my prior company and thankfully my current company used Visio from day 1.

Incentivized

• During the COVID lockdown I organized and led seminars (30-90 participants), workshops and training sessions (5-20 participants) thanks to Klaxoon.
• the tool helps me stay engaged remotely, klaxoon allows me to stay in touch with my teams and stay up-to-date on topics.

Incentivized

• It has allowed us to speed up the creation of flowcharts and organizational charts significantly.
• Microsoft Visio has enabled us to be more effective with our customers by using diagrams to describe our businesses.
• It allows us to organize work with our students more easily.