KMS Lighthouse vs. Sprinklr Service
KMS Lighthouse vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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KMS Lighthouse | N/A | KMS Lighthouse headquartered in Petach Tikva offers a knowledge system designed to boost productivity and efficiency with digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. A SaaS knowledge management system, the vendor boasts native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with the user's existing applications such as CRM, ticketing, and help desk. | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
KMS Lighthouse | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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KMS Lighthouse | Sprinklr Service | |
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Small Businesses | Notion Score 8.7 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
KMS Lighthouse | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
KMS Lighthouse | Sprinklr Service | |
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Likelihood to Recommend | KMS Lighthouse No answers on this topic | Sprinklr |
Pros | KMS Lighthouse No answers on this topic | Sprinklr |
Cons | KMS Lighthouse No answers on this topic | Sprinklr |
Likelihood to Renew | KMS Lighthouse No answers on this topic | Sprinklr |
Usability | KMS Lighthouse No answers on this topic | Sprinklr |
Reliability and Availability | KMS Lighthouse No answers on this topic | Sprinklr |
Performance | KMS Lighthouse No answers on this topic | Sprinklr |
Support Rating | KMS Lighthouse No answers on this topic | Sprinklr |
In-Person Training | KMS Lighthouse No answers on this topic | Sprinklr |
Implementation Rating | KMS Lighthouse No answers on this topic | Sprinklr |
Alternatives Considered | KMS Lighthouse No answers on this topic | Sprinklr |
Return on Investment | KMS Lighthouse No answers on this topic | Sprinklr |
ScreenShots |