KnowBe4 PhishER/PhishER Plus vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnowBe4 PhishER/PhishER Plus
Score 9.0 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.75
per month (billed annually) per seat
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
KnowBe4 PhishER/PhishER PlusZoho Mail
Editions & Modules
3001-5000 Monthly Pricing Per Seat
$0.75
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.85
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$1.00
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$1.15
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$1.50
per month (billed annually) per seat
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
KnowBe4 PhishER/PhishER PlusZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KnowBe4 PhishER/PhishER PlusZoho Mail
Features
KnowBe4 PhishER/PhishER PlusZoho Mail
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
8.0
112 Ratings
11% below category average
Zoho Mail
-
Ratings
Company-wide Incident Reporting7.292 Ratings00 Ratings
Integration with Other Security Systems7.889 Ratings00 Ratings
Centralized Dashboard8.6111 Ratings00 Ratings
Machine Learning to Prevent Incidents7.995 Ratings00 Ratings
Live Response for Rapid Remediation8.496 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
-
Ratings
Zoho Mail
8.1
6 Ratings
3% below category average
Anti-malware00 Ratings9.06 Ratings
Customizability00 Ratings8.06 Ratings
Data Loss Protection00 Ratings9.05 Ratings
Threat Detection00 Ratings7.05 Ratings
Sandboxing00 Ratings6.53 Ratings
End-to-End Encryption00 Ratings8.35 Ratings
Management Tools00 Ratings9.06 Ratings
Best Alternatives
KnowBe4 PhishER/PhishER PlusZoho Mail
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.6 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 9.0 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.0 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.0 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KnowBe4 PhishER/PhishER PlusZoho Mail
Likelihood to Recommend
9.2
(118 ratings)
9.0
(6 ratings)
Likelihood to Renew
8.6
(7 ratings)
-
(0 ratings)
Usability
8.6
(33 ratings)
10.0
(1 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(5 ratings)
9.0
(1 ratings)
Implementation Rating
8.5
(3 ratings)
-
(0 ratings)
Configurability
7.7
(8 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Professional Services
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
KnowBe4 PhishER/PhishER PlusZoho Mail
Likelihood to Recommend
KnowBe4
PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
Read full review
Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
KnowBe4
  • One platform that integrates reported emails and using PhishFlip to educated staff.
  • Automation to remove malicious emails from mailboxes.
  • Instantly report back to users if an email is safe or malicious.
  • Easily review vital technical information to help you make a decision if an email is a threat.
  • Allow comments to be left from staff and IT.
Read full review
Zoho
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
Read full review
Cons
KnowBe4
  • Issues with Global Blocklist
  • Email Template Modification - Simplification
  • Target Specific Users vs. Groups
  • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
Read full review
Zoho
  • It does allow for notifications for various things, but I am not sure where to turn them all off
  • It only counts to 9 the unread email alert, then says 9+
  • Overall I don't think there is much they need to work on.
Read full review
Likelihood to Renew
KnowBe4
When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
Read full review
Zoho
No answers on this topic
Usability
KnowBe4
I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
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Zoho
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
Read full review
Support Rating
KnowBe4
Responses to questions were answered quickly and accurately.
Read full review
Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Implementation Rating
KnowBe4
It was very simple to implement - with just a few settings needed to connect it to our O365 environment
Read full review
Zoho
No answers on this topic
Alternatives Considered
KnowBe4
Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
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Zoho
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
KnowBe4
  • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
  • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
  • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
Read full review
Zoho
  • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
  • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
  • Allows you to manage and store internal and external communications
Read full review
ScreenShots

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat