20 Reviews and Ratings
21 Reviews and Ratings
Beneficialfor creating a quarterly report of top-quality campaign data sources for thecompany's marketing department, integrated with networks and publications. Itis a marketing solution that is being used to manage and analyze data frommobile application campaigns. You'realso helping employees accomplish difficult tasks while keeping company dataprotected.Incentivized
Zipwhip is well suited for many scenarios. Not only do we save money and time with integrations with other programs we have, but we can follow up with a client regarding a trip, should we need further information. A client makes an online reservation and we receive a notification. While we have most of the trip details, the number portion for the drop-off location is missing, so we can reach out directly to the client via Zipwhip and request this information. All aspects of the booking can be done online and with texting and without emails or calls, which is often what many clients who book online prefer. Zipwhip has improved its images/ photos which is fantastic as we use this to send vehicle images to clients, which helps secure bookings. Our employees also use it to send us images of receipts, vehicle engine warning lights that may come on, and other issues (such as a client who may have left a mess in a vehicle). We're also able to send clients documents too, which is great. Obviously, if we have a client with an issue or who is upset, texting is not the best platform on which to address their issues, but it helps us to assess the situation/ issue and gather information before we call the client in person.Incentivized
Kochava is a full attribution tracking system that includes the ability to track mobile apps and browser versions. It has a well-organized dashboard that provides us with useful information.Incentivized
API to allow triggered text messaging.Tied to a direct phone number that people can also call.Easy to track a conversation in a thread.Incentivized
Hard to pull reportingoften tracking issues, and advertisers seem to have a hard time integratinglack of visibility on many events, and poor fraud detectionIncentivized
I would like the quick-use app that pulls from the taskbar to be able to hold more characters- It can only do 250 while the main screen can do 600.The ability to send video through this program would significantly enhance its functionality for us.Incentivized
Not user friendly, poor reporting.Incentivized
It was very easy for users to use, straight forward, and user friendly. The desktop app is very basic but easy to reply to an incoming text, but the user had to know to allow Chrome notifications to see new incoming text via the web browser, which is how they mainly used it.Incentivized
They have been a bit slow in responding, that's the only reason for the low rating. Otherwise, they are smart and helpful.Incentivized
Swift response time, multiple people have been willing to help with any issue, really anything you could be looking for from a service standpoint, they offer.Incentivized
It is a wonderful optionwith favorable virtues to be applied in the company's marketing process, itallows us to obtain information through consultation and analysis, they are attentiveand friendly when offering their service and support, it also includesfunctions such as a fraud tool for the management of push consent, very usefulfor additional reports in analysis teams, is also competitive because it isproviding adequate payment alternatives.Incentivized
Zipwhip is just a little bit more user-friendly than AliveChat because it allows you to text people on more scale. AliveChat has a great website chat function, but its texting platform is a little more clunky than Zipwhip. Zipwhip is a little more expensive but definitely the better product.Incentivized
Kochava is important because it helps us to study and track smart connections useful for evaluating the success of the marketing process.Kochava provides us with several benefits, including the ability to collect all campaign performance data, as well as the ability to measure how much money we spend on our campaigns.We can also use Kochava's app links and QR codes to boost our conversion.Kochava's BI and third-party solutions provide real-time analytics and excellent reporting.Incentivized
Less confusing worker experience for our customersLess back and forth communicationLess need for documentation about things communicated over textIncentivized