February 22, 2022
Score 8 out of 10
Overall Satisfaction with Zipwhip
We use Zipwhip to correspond with our Season Ticket Members and new prospects. Our Fan Services Reps will reach out to their clients to deliver information through that platform. Most frequently, we use it for information that can be delivered quickly and is generally pretty brief. We’ll use email or phone for more in-depth info.
- Plug into Salesforce
- Using your phone number
- More touchpoints to clients
- Clients are happier
- Our retention has gotten better
Do you think Twilio Zipwhip (discontinued) delivers good value for the price?
Are you happy with Twilio Zipwhip (discontinued)'s feature set?
Did Twilio Zipwhip (discontinued) live up to sales and marketing promises?
Did implementation of Twilio Zipwhip (discontinued) go as expected?
Would you buy Twilio Zipwhip (discontinued) again?
Zipwhip is well suited for brief communication at scale. Our Fan services reps after close to 1,000 accounts, and this allows them to get out quick messages at scale. It is less appropriate for longer messages where email or a phone call is the better route to reach out.