Optimum Solutions HRIS (discontinued) vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Optimum Solutions HRIS (discontinued)
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Optimum Solutions, Inc. was a software development company providing Payroll, Human Resources, and Time & Attendance software for both the IBM iSeries (AS/400) and Microsoft Windows platforms or in the cloud. In October 2019 they were acquired by Kronos, Inc (now UKG after merging with Ultimate Software). Former Optimum products are now supported by Kronos / UKG, and are no longer sold available for sale.N/A
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Score 6.8 out of 10
N/A
Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
Pricing
Optimum Solutions HRIS (discontinued)Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Optimum Solutions HRIS (discontinued)Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
Optimum Solutions HRIS (discontinued)Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Top Pros
Top Cons
Features
Optimum Solutions HRIS (discontinued)Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Optimum Solutions HRIS (discontinued)
7.5
1 Ratings
9% below category average
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
Pay calculation9.11 Ratings00 Ratings
Benefit plan administration5.51 Ratings00 Ratings
Direct deposit files9.11 Ratings00 Ratings
Salary revision and increment management6.41 Ratings00 Ratings
Best Alternatives
Optimum Solutions HRIS (discontinued)Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.1 out of 10
When I Work
When I Work
Score 8.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Playvox
Playvox
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Playvox
Playvox
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Optimum Solutions HRIS (discontinued)Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
10.0
(3 ratings)
7.1
(32 ratings)
Usability
-
(0 ratings)
6.9
(2 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Optimum Solutions HRIS (discontinued)Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
Discontinued Products
Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required. We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
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Discontinued Products
UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
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Pros
Discontinued Products
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
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Discontinued Products
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
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Cons
Discontinued Products
  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
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Discontinued Products
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
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Usability
Discontinued Products
No answers on this topic
Discontinued Products
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
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Support Rating
Discontinued Products
No answers on this topic
Discontinued Products
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
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Alternatives Considered
Discontinued Products
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
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Discontinued Products
UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
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Return on Investment
Discontinued Products
  • More accurate payroll processing
  • More accurate tax payments and reporting
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Discontinued Products
  • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
  • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
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ScreenShots

Optimum Solutions HRIS (discontinued) Screenshots

Screenshot of Main Employee Screen

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations