TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kudos®

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kudos® is an employee engagement and recognition platform, that harnesses peer-to-peer recognition, casual rewards, values reinforcement, and open communication to help organizations boost employee engagement, reduce turnover, improve culture, and drive productivity and performance.N/A

    Swag Pro

    Score8.5 out of 10
    N/APrintfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A
    Pricing
    Kudos®Swag Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Kudos®Swag Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsKudos® pricing is based on the number of users and the length of the contract.—
    More Pricing Information
    Community Pulse
    Kudos®Swag Pro
    Considered Both Products
    Kudos®
    No answer on this topic
    Printfection
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    95%
    Would buy again
    79 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    80 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    54 Answers
    Best Alternatives
    Kudos®Swag Pro
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Bonusly
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Achievers
    Score9.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kudos®Swag Pro
    Likelihood to Recommend
    9.1
    (13 ratings)
    8.5
    (83 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    4.0
    (82 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (3 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (2 ratings)
    User Testimonials
    Kudos®Swag Pro
    Likelihood to Recommend
    Kudos®
    Kudos is especially useful and helpful during project deployment where team members can be awarded kudos and appreciation and motivation for their team efforts in meeting milestones and targets. In some instances, the reward types or gifts may seem irrelevant to some departments in certain regions or my company' operations in other parts of the African continent.
    Read full review
    Printfection
    B2B companies, SaaS companies, larger or important swag or customer gifting motions, ABM strategies, large customer thank you motions, certification programs where earners are thanked or rewarded, lean teams, ample budgets, field sales teams with agency of gifting and swag, marketing teams that don't have room or space for holding or managing inventory
    Incentivized
    Read full review
    Pros
    Kudos®
    • One of the most useful aspects of this tool is that it allows you to save the profile of each of the employees individually and to be able to track their activities and give them the recognition they deserve.
    • Another useful feature of "kudos is that the system allows you to assign badges to each profile based on their job performance.
    • I also really like that the platform has a dedicated portal for employees. In which they can see their badges, recognitions and awards obtained for their efforts.
    Incentivized
    Read full review
    Printfection
    • The swag catalogue has lots of items to choose from and they try to source anything else you need
    • Takes care of the logistical challenges of getting swag to offices, events and to customers
    • Their customer team are really hands on and helpful
    Incentivized
    Read full review
    Cons
    Kudos®
    • Rewards take a long time to be given out, but this I would put on the company's policy.
    • From my own perspective on a mobile phone, it's not so smooth like on desktop, like searching for a colleagues name sometimes is difficult.
    • Sometimes email notifications take too long to come, or they don't even come at all.
    Incentivized
    Read full review
    Printfection
    • Their Giveaway feature was made some improvements but I would like to see it be more flexible
    • Being able to get more samples of products and printing prior to ordering
    • Swag photography/ items in stock in our closet- we had to provide photos of these items
    • Better updates on swag items that are low in stock
    Incentivized
    Read full review
    Likelihood to Renew
    Kudos®
    No answers on this topic
    Printfection
    We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
    Incentivized
    Read full review
    Usability
    Kudos®
    No answers on this topic
    Printfection
    I think they do their work well. It's just not amazing or a company I feel a necessity to keep. If someone had the same service with the same cost, I might suggest asking both about the level of customer service.
    Incentivized
    Read full review
    Reliability and Availability
    Kudos®
    No answers on this topic
    Printfection
    Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
    Incentivized
    Read full review
    Performance
    Kudos®
    No answers on this topic
    Printfection
    Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
    Incentivized
    Read full review
    Support Rating
    Kudos®
    No answers on this topic
    Printfection
    They're willing to help and do what is necessary, even when unnecessary. This is the case when I don't need service at that level, but I'd rather have excellent service always than wonder if it will be there when I need it. Overall, they are perfect, and they have good intentions.
    Incentivized
    Read full review
    In-Person Training
    Kudos®
    No answers on this topic
    Printfection
    Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
    Incentivized
    Read full review
    Online Training
    Kudos®
    No answers on this topic
    Printfection
    We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
    Incentivized
    Read full review
    Implementation Rating
    Kudos®
    No answers on this topic
    Printfection
    Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
    **All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
    Incentivized
    Read full review
    Alternatives Considered
    Kudos®
    I used to work at a company called Sparc that developed its own in-house platform called Teamphoria. It was great software that coupled a lot of the same features as workday but also with a recognition system. Essentially it allocated certain types of recognition levels per month, 1 platinum, 5 gold, 20 silvers, where each was worth a drawing ticket. At the end of the month, someone would be drawn from that pool based on their received recognition and then receive a gift card. However, some abused this system and devalued its purpose and inflated the meaning behind it. Kudos seems to do a good job by having a direct point/monetization system which isn't up for random chance. This can help even incentivize employees to go above and beyond, getting them to work harder since they are receiving recognition for it.
    Incentivized
    Read full review
    Printfection
    I reserached swag platforms and narrowed it down to 3 that I wanted to learn more about. I based my choices on response time to demo requests, customer service, items, ability to meet the needs of my supervisor, etc. I learned that 2 out of the 3 platforms I found were both under Custom Ink which I have used in the past. So I know the items are of good quality. The main deciding factor was the staff. Both companies had nice staff. But Printfection did a superb job of not making me feel like a cutomer but a friend. I didn't fee like I was a sale but a partner.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Kudos®
    No answers on this topic
    Printfection
    Simple pricing and easy to pitch to stakeholders
    Incentivized
    Read full review
    Scalability
    Kudos®
    No answers on this topic
    Printfection
    Only two departments use this product effectively. Ideally we have two other departments would use it, but they kept getting confused on how to navigate through it.
    Incentivized
    Read full review
    Professional Services
    Kudos®
    No answers on this topic
    Printfection
    There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
    Incentivized
    Read full review
    Return on Investment
    Kudos®
    • Incentivizes employee to work harder.
    • Helps with thanking our employees for jobs well done without having just a normal "Thank You."
    • Allows the employees to use kudos for company SWAG or items they may need in their lives and it's all possible to get thanks to KUDOS.
    Incentivized
    Read full review
    Printfection
    • Printfection is far more expensive than what we were previously using and we haven't seen a huge ROI yet in terms of influence on pipeline.
    • Our employees are more engaged using Printfection than they were with our previous tool.
    • Printfection helps with product design and research which saves me a ton of time when selecting new items.
    Incentivized
    Read full review
    ScreenShots

    Kudos® Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot