Lasso CRM vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lasso CRM
Score 2.0 out of 10
N/A
The Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
Lasso CRMSmartsheet
Editions & Modules
No answers on this topic
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
Lasso CRMSmartsheet
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
Lasso CRMSmartsheet
Features
Lasso CRMSmartsheet
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Lasso CRM
8.9
2 Ratings
13% above category average
Smartsheet
-
Ratings
Customer data management / contact management8.12 Ratings00 Ratings
Workflow management6.22 Ratings00 Ratings
Opportunity management10.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
Interaction tracking10.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Lasso CRM
5.0
1 Ratings
42% below category average
Smartsheet
-
Ratings
Help desk management5.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Lasso CRM
9.9
2 Ratings
24% above category average
Smartsheet
-
Ratings
Lead management10.02 Ratings00 Ratings
Email marketing9.92 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Lasso CRM
8.1
2 Ratings
5% above category average
Smartsheet
-
Ratings
Task management8.12 Ratings00 Ratings
Reporting8.12 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Lasso CRM
6.6
2 Ratings
15% below category average
Smartsheet
-
Ratings
Pipeline visualization8.01 Ratings00 Ratings
Customizable reports5.22 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Lasso CRM
5.0
1 Ratings
42% below category average
Smartsheet
-
Ratings
Custom fields5.01 Ratings00 Ratings
Custom objects5.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Lasso CRM
8.1
2 Ratings
4% below category average
Smartsheet
-
Ratings
Single sign-on capability8.01 Ratings00 Ratings
Role-based user permissions8.12 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Lasso CRM
8.0
1 Ratings
7% above category average
Smartsheet
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Lasso CRM
5.0
1 Ratings
41% below category average
Smartsheet
-
Ratings
Mobile access5.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Lasso CRM
-
Ratings
Smartsheet
9.1
129 Ratings
16% above category average
Task Management00 Ratings9.8126 Ratings
Resource Management00 Ratings9.9108 Ratings
Gantt Charts00 Ratings9.0109 Ratings
Scheduling00 Ratings9.8111 Ratings
Workflow Automation00 Ratings9.1100 Ratings
Team Collaboration00 Ratings10.0122 Ratings
Support for Agile Methodology00 Ratings8.881 Ratings
Support for Waterfall Methodology00 Ratings9.079 Ratings
Document Management00 Ratings9.2101 Ratings
Email integration00 Ratings9.1100 Ratings
Mobile Access00 Ratings8.096 Ratings
Timesheet Tracking00 Ratings9.762 Ratings
Change request and Case Management00 Ratings8.169 Ratings
Budget and Expense Management00 Ratings8.175 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Lasso CRM
-
Ratings
Smartsheet
8.0
66 Ratings
3% above category average
Quotes/estimates00 Ratings8.144 Ratings
Invoicing00 Ratings7.637 Ratings
Project & financial reporting00 Ratings8.760 Ratings
Integration with accounting software00 Ratings7.532 Ratings
Best Alternatives
Lasso CRMSmartsheet
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lasso CRMSmartsheet
Likelihood to Recommend
9.9
(2 ratings)
9.3
(146 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(24 ratings)
Usability
-
(0 ratings)
9.2
(17 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.1
(45 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(6 ratings)
User Testimonials
Lasso CRMSmartsheet
Likelihood to Recommend
ECI Software Solutions
Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Read full review
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Read full review
Pros
ECI Software Solutions
  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Read full review
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Read full review
Cons
ECI Software Solutions
  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Read full review
Likelihood to Renew
ECI Software Solutions
No answers on this topic
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Usability
ECI Software Solutions
No answers on this topic
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Read full review
Support Rating
ECI Software Solutions
No answers on this topic
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Read full review
Implementation Rating
ECI Software Solutions
No answers on this topic
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Read full review
Alternatives Considered
ECI Software Solutions
No answers on this topic
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Read full review
Return on Investment
ECI Software Solutions
  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
ScreenShots