What users are saying about
2 Ratings
23 Ratings
2 Ratings
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Score 9.7 out of 100
23 Ratings
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Score 7 out of 100

Likelihood to Recommend

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Lasso CRM
9.1
Vtiger
7.7
Customer data management / contact management
Lasso CRM
8.5
Vtiger
8.5
Workflow management
Lasso CRM
7.1
Vtiger
6.8
Opportunity management
Lasso CRM
10.0
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
Lasso CRM
10.0
Vtiger
7.3
Interaction tracking
Lasso CRM
10.0
Vtiger
9.5
Contract management
Lasso CRM
Vtiger
7.3
Quote & order management
Lasso CRM
Vtiger
7.8

Customer Service & Support

Lasso CRM
5.0
Vtiger
7.8
Help desk management
Lasso CRM
5.0
Vtiger
8.2
Case management
Lasso CRM
Vtiger
7.4

Marketing Automation

Lasso CRM
9.7
Vtiger
9.2
Lead management
Lasso CRM
10.0
Vtiger
8.9
Email marketing
Lasso CRM
9.5
Vtiger
9.5

CRM Project Management

Lasso CRM
8.5
Vtiger
8.8
Task management
Lasso CRM
8.5
Vtiger
8.0
Reporting
Lasso CRM
8.5
Vtiger
9.0
Billing and invoicing management
Lasso CRM
Vtiger
9.3

CRM Reporting & Analytics

Lasso CRM
6.9
Vtiger
9.5
Pipeline visualization
Lasso CRM
8.0
Vtiger
10.0
Customizable reports
Lasso CRM
5.8
Vtiger
9.5
Forecasting
Lasso CRM
Vtiger
8.9

Customization

Lasso CRM
5.0
Vtiger
7.9
Custom fields
Lasso CRM
5.0
Vtiger
7.8
Custom objects
Lasso CRM
5.0
Vtiger
8.6
API for custom integration
Lasso CRM
Vtiger
7.3

Security

Lasso CRM
8.3
Vtiger
8.7
Single sign-on capability
Lasso CRM
8.0
Vtiger
Role-based user permissions
Lasso CRM
8.5
Vtiger
8.7

Integrations with 3rd-party Software

Lasso CRM
8.0
Vtiger
Marketing automation
Lasso CRM
8.0
Vtiger

Platform

Lasso CRM
5.0
Vtiger
5.6
Mobile access
Lasso CRM
5.0
Vtiger
5.6

Social CRM

Lasso CRM
Vtiger
5.9
Social engagement
Lasso CRM
Vtiger
5.9

Pros

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Support Rating

Lasso CRM

No score
No answers yet
No answers on this topic

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Lasso CRM

No answers on this topic

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lasso CRM Editions & Modules

Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

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