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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LastPass for Business

    Score8.1 out of 10
    N/ALastPass is a password management application to simplify access to enterprise applications for users but also increase centrality and ease of management of access for administrators with task automation, convenient and secure password sharing, and other features.

    $36

    per year 1 user

    Twilio

    Score7.7 out of 10
    N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Pricing
    LastPass for BusinessTwilio
    Editions & Modules
    Free
    $0.00
    Premium
    $3.00
    per month (billed annually)
    Teams
    $4.00
    Per User Per Month (billed annually)
    Enterprise
    $6.00
    Per User Per Month (billed annually)
    Identity
    $8.00
    Per User Per Month (billed annually)
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    Offerings
    Pricing Offerings
    LastPass for BusinessTwilio
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—1. Pay-as-you-go pricing: Simple usage-based pricing without contracts. 2. Volume discounts: Discounts trigger as usage grows. 3. Free trial credit that includes full API access.
    More Pricing Information
    Community Pulse
    LastPass for BusinessTwilio
    Considered Both Products
    LastPass
    No answer on this topic
    Twilio
    Chose Twilio
    Twilio is the idea solution for our needs, which involves sending targeted SMS messages to prospects who have opted into our ads. We do this to communicate offers/services and also to remind prospects in the lead-up to sales appointments (plus post-meeting communications). We …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    86 Answers
    90%
    Would buy again
    66 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    80 Answers
    91%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    86 Answers
    95%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    70 Answers
    87%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    69 Answers
    88%
    Implementation went as expected
    56 Answers
    Best Alternatives
    LastPass for BusinessTwilio
    Small Businesses
    RoboForm
    Score8.2 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    1Password
    Score9.1 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    KeePass
    Score8.9 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LastPass for BusinessTwilio
    Likelihood to Recommend
    8.1
    (150 ratings)
    8.1
    (94 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    7.5
    (5 ratings)
    Usability
    9.9
    (14 ratings)
    9.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (38 ratings)
    Support Rating
    8.5
    (88 ratings)
    5.7
    (16 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.0
    (123 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    LastPass for BusinessTwilio
    Likelihood to Recommend
    LastPass
    Honestly, I cannot think of a scenario where LastPass is less appropriate for business use. LastPass has done nothing but help me complete my day to day work in a much more efficient manner. Due to LastPass I no longer have to try and remember my user IDs and password and I save time by not having to type the data into the user ID and password fields. This is exceptionally helpful for me as I work in IT/Software Support and I am logging in and out of the same websites numerous times a day.
    Incentivized
    Read full review
    Twilio
    I have tried other competitors. But I always end up going back to Twilio because I feel like it is dependable, easy to use, and, has competitive pricing. The only time I wouldn't recommend Twilio to someone as if they are completely inexperienced about using webhooks or APIs. Because you can't really just sign up and start using Twilio without connecting it to another platform first.
    Incentivized
    Read full review
    Pros
    LastPass
    • Ability to store multiple different logins for one site for assistants that work under multiple solicitors.
    • Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure.
    Incentivized
    Read full review
    Twilio
    • Easy to see my team in one place, when they log in and out and what call status they are in.
    • Twilio is a simple, user friendly way to log in and out of work activities.
    • Excellent services and support.
    • The omnichannel feature which allows agents to get request from all channels.
    Incentivized
    Read full review
    Cons
    LastPass
    • It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these.
    • Sometimes we add passwords and we have to do it a few times for them to show in the selected folder.
    • I have nothing else.
    Incentivized
    Read full review
    Twilio
    • Control panel. Often, navigating through lists is challenging. I want endless scrolling, not pagination.
    • Conversational intelligence service require a Language. I would like it to detect it.
    • We would like to have some credit on clients that chose to use their own Twilio account.
    Incentivized
    Read full review
    Likelihood to Renew
    LastPass
    LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.
    Incentivized
    Read full review
    Twilio
    Unless we can get this handled quickly -- less than 1 week -- we will likely switch to another provider who, in my opinion, we'll have to spend close to $3,000 in development time to build a new integration for texting. Our clients need texting and I feel Twilio has failed us miserably.
    Incentivized
    Read full review
    Usability
    LastPass
    I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!
    Incentivized
    Read full review
    Twilio
    Twilio has well documented APIs and examples. There are several tutorials, videos and Q&As regarding their services. So, usability is very good. I must say that advanced knowledge of telephony, API/Programming and error-handling is essential to make good use of Twilio. It's not just plug-and-play unless you are integrated with a system that has all of the programming built for it.
    Incentivized
    Read full review
    Performance
    LastPass
    No answers on this topic
    Twilio
    Twilio executes what it is designed to do: send SMS messages at scale while providing very good deliverability. I believe that Twilio is very good at what we use for adding SMS messages to our comms strategy. We can see those messages get opened and replied to, which is exactly what we are looking to achieve.
    Incentivized
    Read full review
    Support Rating
    LastPass
    Haven't had to directly contact support all that much (at least not me personally, I don't know that anyone else on the team has needed to) but the Help Desk options/resources and documentation available are enough to answer any questions, although for what it's worth, the contact support options are not hard to find, and aren't hidden like some sites have it. Additionally, free new user training is offered for those who want it.
    Incentivized
    Read full review
    Twilio
    I have not had to communicate with Twilio support in the last 3 years but my past experience with them has been very positive. They replied to my previous requests promptly and kept me well informed to resolve my inquiries. With their documentation that's available, I hardly imagine why anyone would need to contact support since it's all there in a concise and easy to understand format. It would probably take you longer to type out a support ticket than to just open their doc websites.
    Incentivized
    Read full review
    Implementation Rating
    LastPass
    Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.
    Incentivized
    Read full review
    Twilio
    The developer APIs and SDKs are super easy to follow.
    Incentivized
    Read full review
    Alternatives Considered
    LastPass
    I use LastPass for Business has a user as it has been chosen by my company. If I have to compare with other tools that I use for personal reasons like KeePassXC I consider LastPass well integrated, I don;t find the same good way with the other tool I just mentioned.
    Incentivized
    Read full review
    Twilio
    We evaluated many fundraising-based text-to-give programs and found the subscriptions prohibitively expensive for our small scale and uncertain first few years of development. While we may be willing to invest that kind of money after discovering how things work, we're happy with Twilio now and have no desire to start over.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LastPass
    No answers on this topic
    Twilio
    Being in South Africa, direct local currency support would be nice
    Incentivized
    Read full review
    Scalability
    LastPass
    Access levels and the organization features in LastPass are so flexible that you can set up your structure to work for virtually any scenario. You can also prevent employees from being able to see the actual credentials, which is huge for security, especially in large companies.
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Return on Investment
    LastPass
    • Our IT team spends less time protecting and correcting security issues and more time doing functions that will help grow the company.
    • Time is saved by everyone not having to figure out passwords, but can be immediately logged in to all they need.
    • The ease of having a bird's eye view of how everyone is using LastPass and connecting to their websites and apps.
    Incentivized
    Read full review
    Twilio
    • We found that associates who had the opportunity to respond to a survey about their assigned job were 37% more likely to return to a job site
    • We were able to reduce the number of resources required to manually respond to associates using Twilio Studio, so those resources could have more time to complete other tasks
    • We were able to scale the number of associates who received survey messages at least by a factor of 8 without increasing our resource demand
    Incentivized
    Read full review
    ScreenShots

    LastPass for Business Screenshots

    Screenshot of Admin ConsoleScreenshot of Save and AutofillScreenshot of Password GeneratorScreenshot of Password Vault

    Twilio Screenshots

    Screenshot of the “Explore Products” section, which is where to build products.Screenshot of the optional drag-and-drop visual editor and code editor.Screenshot of Flex, which is a programmable Contact Center that puts you in control.