What users are saying about
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Top Rated
195 Ratings
12 Ratings
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Score 6.9 out of 100

monday.com

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Top Rated
195 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

LexisNexis InterAction

It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Anonymous | TrustRadius Reviewer

monday.com

I enjoy the ease of use of the system from logging in to inputting your information. The ability to be able to tag an employee if they are waiting on a task to be completed is a nice function. Previously we were tracking this in excel and only one person could be in the checklist at a time without causing errors. With Monday.com, multiple users can be in the checklist at any given time with no issues.
Brian Goldrick | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

LexisNexis InterAction
5.1
monday.com
Customer data management / contact management
LexisNexis InterAction
8.0
monday.com
Workflow management
LexisNexis InterAction
3.0
monday.com
Territory management
LexisNexis InterAction
3.0
monday.com
Opportunity management
LexisNexis InterAction
5.0
monday.com
Integration with email client (e.g., Outlook or Gmail)
LexisNexis InterAction
8.0
monday.com
Interaction tracking
LexisNexis InterAction
3.0
monday.com
Channel / partner relationship management
LexisNexis InterAction
6.0
monday.com

Customer Service & Support

LexisNexis InterAction
8.7
monday.com
Case management
LexisNexis InterAction
8.0
monday.com
Call center management
LexisNexis InterAction
9.0
monday.com
Help desk management
LexisNexis InterAction
9.0
monday.com

Marketing Automation

LexisNexis InterAction
8.0
monday.com
Lead management
LexisNexis InterAction
7.0
monday.com
Email marketing
LexisNexis InterAction
9.0
monday.com

CRM Project Management

LexisNexis InterAction
4.7
monday.com
Task management
LexisNexis InterAction
5.0
monday.com
Billing and invoicing management
LexisNexis InterAction
4.0
monday.com
Reporting
LexisNexis InterAction
5.0
monday.com

CRM Reporting & Analytics

LexisNexis InterAction
4.3
monday.com
Forecasting
LexisNexis InterAction
4.0
monday.com
Pipeline visualization
LexisNexis InterAction
4.0
monday.com
Customizable reports
LexisNexis InterAction
5.0
monday.com

Customization

LexisNexis InterAction
4.3
monday.com
Custom fields
LexisNexis InterAction
4.0
monday.com
Custom objects
LexisNexis InterAction
4.0
monday.com
Scripting environment
LexisNexis InterAction
4.0
monday.com
API for custom integration
LexisNexis InterAction
5.0
monday.com

Security

LexisNexis InterAction
8.0
monday.com
Single sign-on capability
LexisNexis InterAction
8.0
monday.com
Role-based user permissions
LexisNexis InterAction
8.0
monday.com

Social CRM

LexisNexis InterAction
4.5
monday.com
Social data
LexisNexis InterAction
4.0
monday.com
Social engagement
LexisNexis InterAction
5.0
monday.com

Integrations with 3rd-party Software

LexisNexis InterAction
5.0
monday.com
Marketing automation
LexisNexis InterAction
5.0
monday.com
Compensation management
LexisNexis InterAction
5.0
monday.com

Platform

LexisNexis InterAction
5.0
monday.com
Mobile access
LexisNexis InterAction
5.0
monday.com

Project Management

LexisNexis InterAction
monday.com
8.2
Task Management
LexisNexis InterAction
monday.com
9.2
Resource Management
LexisNexis InterAction
monday.com
8.3
Gantt Charts
LexisNexis InterAction
monday.com
8.3
Scheduling
LexisNexis InterAction
monday.com
8.1
Workflow Automation
LexisNexis InterAction
monday.com
8.0
Team Collaboration
LexisNexis InterAction
monday.com
9.1
Support for Agile Methodology
LexisNexis InterAction
monday.com
8.0
Support for Waterfall Methodology
LexisNexis InterAction
monday.com
7.0
Document Management
LexisNexis InterAction
monday.com
7.7
Email integration
LexisNexis InterAction
monday.com
7.9
Mobile Access
LexisNexis InterAction
monday.com
7.9
Timesheet Tracking
LexisNexis InterAction
monday.com
8.1
Change request and Case Management
LexisNexis InterAction
monday.com
8.3

Professional Services Automation

LexisNexis InterAction
monday.com
8.1
Quotes/estimates
LexisNexis InterAction
monday.com
8.2
Project & financial reporting
LexisNexis InterAction
monday.com
8.0

Pros

LexisNexis InterAction

  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Anonymous | TrustRadius Reviewer

monday.com

  • Easily move columns and rows to customize your view.
  • Easily update progress status with the click of a button, and assign a task owner.
  • The bright color coding makes it easy to visually organize information and track progress at a glance.
Nichole Pelaez | TrustRadius Reviewer

Cons

LexisNexis InterAction

  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Anonymous | TrustRadius Reviewer

monday.com

  • This may already exist - but I would love a video that tells us about all the latest features.
  • I would recommend a cheaper plan for single-person use (or perhaps for a family?) I could see a teacher using this for their classroom planning.
  • A group for similar companies to connect with each other and share their use-cases would be awesome! I haven't seen any other property mgmt companies on here, but I would love to chat with any that might also be using Monday.
  • The ability to upload an excel spreadsheet *after* you've made the board and set up the automation & integrations. This would be a great time-saver for us.
Karen Mulford | TrustRadius Reviewer

Likelihood to Renew

LexisNexis InterAction

No score
No answers yet
No answers on this topic

monday.com

monday.com 9.4
Based on 2 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

LexisNexis InterAction

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.9
Based on 6 answers
The UI makes the app feel like it is a less capable system, most controls and interfaces seem unprofessional.Several features make no impact on my workflow, namely the inbox. Some of the UI elements take more screen real estate than they need. The sidebar for example: I'm on a project with 5 boards and I really don't think an entire sidebar is needed to display those, I usually collapse the sidebar because it gets in my way.The task detail view is also a bit odd to me. The only relevant information on it is the task title, but if you want to know the status, ID, author, or anything else about a task you will have to go back to the board view because the detailed view won't have those fields available.
Hernán Silva | TrustRadius Reviewer

Support Rating

LexisNexis InterAction

No score
No answers yet
No answers on this topic

monday.com

monday.com 7.9
Based on 57 answers
We didn't actively ask for support for monday.com, but they had automated emails with tools and things for us to consider as we started monday.com. Other than that, I wouldn't be able to speak into the overall support of monday.com. They weren't really proactive during the trial period, but rather were trying to get me to sign up for a monthly plan.
Brian Chung | TrustRadius Reviewer

Implementation Rating

LexisNexis InterAction

No score
No answers yet
No answers on this topic

monday.com

monday.com 9.4
Based on 4 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

LexisNexis InterAction

No answers on this topic

monday.com

ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Nathan Sichilongo | TrustRadius Reviewer

Return on Investment

LexisNexis InterAction

  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
Anonymous | TrustRadius Reviewer

monday.com

  • I truly live in Monday.com. It's the first thing I look at when I start my day, even before emails.
  • It helps me stay organized and the rest of my team stay organized and in the loop
  • no negatives so far
Jen Sheppard | TrustRadius Reviewer

Screenshots

LexisNexis InterAction

Pricing Details

LexisNexis InterAction

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LexisNexis InterAction Editions & Modules

Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available

Rating Summary

Likelihood to Recommend

LexisNexis InterAction
6.0
monday.com
8.4

Likelihood to Renew

LexisNexis InterAction
monday.com
9.4

Usability

LexisNexis InterAction
monday.com
8.9

Support Rating

LexisNexis InterAction
monday.com
7.9

Implementation Rating

LexisNexis InterAction
monday.com
9.4

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