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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lifesize Video Conferencing

    Score9 out of 10
    N/ALifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

    $12.95

    Call for pricing

    MUGA

    Score8.7 out of 10
    N/AMUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the rise. In response to the growing demand, the vendor states they have built MUGA as an all-inclusive virtual conferencing platform for seamless communication, effective collaboration, and better remote workforce…

    $5.35

    per user

    Pricing
    Lifesize Video ConferencingMUGA
    Editions & Modules
    Enterprise
    $12.95 per user/month
    Call for pricing
    Plus
    $14.95 per user/month
    Call for pricing
    Standard
    $16.95 per user/month
    Call for pricing
    Monthly ( India )
    $5.35
    per user
    Yearly ( India )
    $57.82
    per user
    Offerings
    Pricing Offerings
    Lifesize Video ConferencingMUGA
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$5.35 per user
    Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
    More Pricing Information
    Community Pulse
    Lifesize Video ConferencingMUGA
    Considered Both Products
    Lifesize
    No answer on this topic
    Kyyba Innovations
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    71%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    Lifesize Video ConferencingMUGA
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Lifesize Video Conferencing and MUGA
    Feature
    Lifesize Video Conferencing
    8.9
    160 Ratings
    12% above category average
    MUGA
    6.8
    1 Ratings
    15% below category average
    High quality audio8.9160 Ratings8.01 Ratings
    High quality video8.9158 Ratings8.01 Ratings
    Low bandwidth requirements8.9150 Ratings7.01 Ratings
    Mobile support00 Ratings4.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Lifesize Video Conferencing and MUGA
    Feature
    Lifesize Video Conferencing
    9.0
    155 Ratings
    12% above category average
    MUGA
    6.5
    1 Ratings
    20% below category average
    Desktop sharing9.0155 Ratings7.01 Ratings
    Whiteboards00 Ratings6.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Lifesize Video Conferencing and MUGA
    Feature
    Lifesize Video Conferencing
    8.9
    148 Ratings
    9% above category average
    MUGA
    7.3
    1 Ratings
    11% below category average
    Calendar integration8.9112 Ratings7.01 Ratings
    Meeting initiation8.9141 Ratings7.01 Ratings
    Record meetings / events8.9112 Ratings9.01 Ratings
    Slideshows8.996 Ratings6.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Lifesize Video Conferencing and MUGA
    Feature
    Lifesize Video Conferencing
    9.0
    93 Ratings
    11% above category average
    MUGA
    7.0
    1 Ratings
    14% below category average
    Live chat9.092 Ratings8.01 Ratings
    Q&A9.062 Ratings6.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of Lifesize Video Conferencing and MUGA
    Feature
    Lifesize Video Conferencing
    9.0
    113 Ratings
    11% above category average
    MUGA
    10.0
    1 Ratings
    21% above category average
    Participant roles & permissions9.0113 Ratings10.01 Ratings
    User authentication00 Ratings10.01 Ratings
    Confidential attendee list00 Ratings10.01 Ratings
    Best Alternatives
    Lifesize Video ConferencingMUGA
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lifesize Video ConferencingMUGA
    Likelihood to Recommend
    8.0
    (161 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (36 ratings)
    8.0
    (1 ratings)
    Availability
    8.2
    (7 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (48 ratings)
    3.0
    (1 ratings)
    In-Person Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (135 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    7.4
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (18 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Lifesize Video ConferencingMUGA
    Likelihood to Recommend
    Lifesize
    Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
    Read full review
    Kyyba Innovations
    It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.
    Incentivized
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    Pros
    Lifesize
    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
    Incentivized
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    Kyyba Innovations
    • Reliability
    • Good connection
    • Security
    • Ease of use - easy set up for new employees inside the co and out
    Incentivized
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    Cons
    Lifesize
    • Lack of features or options to integrate with other solutions
    • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
    • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
    Incentivized
    Read full review
    Kyyba Innovations
    • Connectivity at times there are speed + connection issues
    • Price - at times our invoice is different than expected and it is tough to reconcile
    • Service - difficult to get someone on the phone for customer service needs
    Incentivized
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    Likelihood to Renew
    Lifesize
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
    Incentivized
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    Kyyba Innovations
    No answers on this topic
    Usability
    Lifesize
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
    Incentivized
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    Kyyba Innovations
    Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product
    Incentivized
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    Reliability and Availability
    Lifesize
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
    Incentivized
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    Kyyba Innovations
    No answers on this topic
    Performance
    Lifesize
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
    Incentivized
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    Kyyba Innovations
    No answers on this topic
    Support Rating
    Lifesize
    Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
    Incentivized
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    Kyyba Innovations
    We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A
    Incentivized
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    In-Person Training
    Lifesize
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
    Incentivized
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    Kyyba Innovations
    No answers on this topic
    Online Training
    Lifesize
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
    Incentivized
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    Kyyba Innovations
    No answers on this topic
    Implementation Rating
    Lifesize
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
    Incentivized
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    Kyyba Innovations
    No answers on this topic
    Alternatives Considered
    Lifesize
    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
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    Kyyba Innovations
    No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.
    Incentivized
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    Scalability
    Lifesize
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
    Incentivized
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    Kyyba Innovations
    No answers on this topic
    Return on Investment
    Lifesize
    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
    Incentivized
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    Kyyba Innovations
    • Great return. It has come in handy for our customers to use it also
    • Great for new employees
    • Good for last minute set-up calls with customers
    Incentivized
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    ScreenShots

    Lifesize Video Conferencing Screenshots

    Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed

    MUGA Screenshots

    Screenshot of Login pageScreenshot of Home pageScreenshot of meeting pageScreenshot of Recording tab