Item: Lifesize Video Conferencing
Rating: 9
Author: Verified User

Overall Satisfaction with Lifesize Video Conferencing

Use Cases and Deployment Scope

Lifesize Video Conferencing is being used across the organization. It is being used for conduction conference meetings of various departments pertaining to various units of the organization located across the country. We use the platform to share and discuss various business, execution related issues, review meetings etc. We also share the documents relevant to the meeting/discussion using the platform to facilitate our discussions. The amazing audio and video quality of the platform has been a facilitator for smooth and steady conductance of all our meetings. The platform has been a great enabler for business specifically in the time of the ongoing pandemic.

Pros and Cons

Pros

Amazing Video Quality
Fine audio quality
Easy interface
Less app size
Accessibility from various interfaces be it desktop or mobile, windows or mac Or Android.
Flexibility to access through browser also, also through Third party rooms.

Cons

Document/screen sharing needs improvement.
Abrupt disconnection without warning.
Lag in turning on/off the mic.
Data management/security concerns as it is outsourced.

Return on Investment

Reduced costs as travelling avoided for meetings.
Safety in times of pandemic.
Increased efficiency as can conduct meetings sitting at any location with ease.
Effective discussions with simultaneous representation of data. etc. through screen sharing.

Alternatives Considered

Cisco Webex Meetings and Microsoft Teams

Lifesize Video Conferencing is providing all major features at a reasonable cost as compared to other competitors. The audio and video qualities on offer are also comparable and sometimes superior w. r. t. other players in market. There are no issues in hardware/software availability. The platform can be accessed both through downloaded app or directly through browser and also provides option of accessing through Third Party Rooms. There is compatibility with all kinds of platforms like Android, windows, mac etc. The app is small in size/consumes less disk space and is easy to install , understand and operate.

Key Insights

Do you think Lifesize Video Conferencing delivers good value for the price?

Yes

Are you happy with Lifesize Video Conferencing's feature set?

Yes

Did Lifesize Video Conferencing live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lifesize Video Conferencing go as expected?

Yes

Would you buy Lifesize Video Conferencing again?

Yes

Other Software Used

Cisco Webex Meetings, Microsoft Teams, Zoom

Usability

Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.

Support Rating

I have not faced any major issues in conducting or attending meetings through Lifesize Video Conferencing. While there could be some abrupt disconnections sometimes, we can join back within no time. All the features are easy to understand and use and the user-friendly interface is a delight to operate. Ever since the need for conducting meetings through online mode has increased, Lifesize Video Conferencing has been a great enabler.

Likelihood to Recommend

Best suited for discussions for people located at different locations with great audio/visual clarity. In case document sharing is needed, there might be some issues but still the service is satisfactory. All the standard features of Video conferencing like call recording, chat, screen sharing are available that too at a reasonable pricing.

Lifesize Video Conferencing Feature Ratings

Comments

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Lifesize Video Conferencing-a delight for online mode of meetings