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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Liftoff

    Score9 out of 10
    N/ALiftoff is a complete mobile app marketing platform from Liftoff Mobile in Redwood City, that aims to help companies acquire and retain high quality app users at scale. Liftoff uses unbiased ML to find the best users for an app, creative testing to deliver engaging ad experiences and a unique cost per revenue model to optimize for LTV goals.N/A

    Listrak

    Score10 out of 10
    N/AListrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personalized customer experience across physical stores, ecommerce stores, social networks, or email, helping retail entities of widely varying sizes, small to large, to achieve their marketing goals. Listrak…N/A
    Pricing
    LiftoffListrak
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LiftoffListrak
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LiftoffListrak
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    Sailthru
    Score5.3 out of 10
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    Sailthru
    Score5.3 out of 10
    Enterprises
    Airship
    Score9.1 out of 10
    Sprinklr Marketing
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiftoffListrak
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.1
    (10 ratings)
    User Testimonials
    LiftoffListrak
    Likelihood to Recommend
    Liftoff Mobile
    I think for mainstream ecommerce, the sites are super quick to spin up, easy to use, and fit the bill for most asks. The challenge can be when you need something more customized. I think they have the ability to basically do anything you need but they don't necessarily have the bandwidth to get it all done when you need it.
    Incentivized
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    Listrak
    It is definitely a contender if you run an e-commerce website. It connects with a host of different e-comm platforms (we use Magento) which makes product recommendations, purchase history/amounts, website behavior, etc. a lot easier to segment on and set trigger campaigns or targeted sends. If you're a B2B company, you probably won't want to use Listrak. The tools they have don't accommodate that segment as well as B2C, as many features would go unused since they simply don't make sense. I'm sure there are instances where Listrak would work just fine, but coming from that area previously, it is definitely a B2C tool.
    Incentivized
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    Pros
    Liftoff Mobile
    • Continual site/system improvements
    • Ease of Use
    • Ability to spin up stores quickly
    Incentivized
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    Listrak
    • Segmentation is one of my favorite features. We love being able to pull specific audiences and tailor our marketing to the individual customer.
    • Importing and exporting lists is very self explanatory and easy to manage.
    • The main dash has a great overview of your most recent messages and metrics.
    Incentivized
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    Cons
    Liftoff Mobile
    • Data Uploads could be easier
    • Customer service is strong but they have been inundated lately which means responses are sometimes slow
    • Custom deployments take a while again because they are so behind
    Incentivized
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    Listrak
    • It is rare that I have issues or feel like Listrak has an area to improve in. The company is constantly ahead of the market and making additions/improvements on a monthly basis. That being said ... I have one area to suggest improvements: COMPOSER
    • Composer - Drag & Drop editor: Although their design software with the new 'Composer' is better than your average WYSIWYG editor, their drag & drop editor lacks some basic design tools that stunt your ability to design out-of-the-box email campaigns. I typically write all my email code, so this doesn’t necessarily affect me in a negative manner. But ... if coding emails isn't your strong point, then the lack of design features and limited template selection could be bothersome. (*disclaimer - I do not believe Listrak's drag & drop editor is garbage, but it does fall short when compared to some of its competition.)
    Incentivized
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    Alternatives Considered
    Liftoff Mobile
    They are very similar actually. What I like about Liftoff though is that we don't have to use 3rd party applications to do what we need which can add up super quickly. If we are in need of customer service, the staff is knowledgeable about everything since the functions are native functions.
    Incentivized
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    Listrak
    The Bronto platform is so similar to Listrak in that it made no sense for us to move unless there were significant cost savings (there weren't). We are so intertwined with Listrak that it would be painful to move for the sake of moving. Klaviyo is very DIY which can be great. We find that we do our best work with hand-holding and account support.
    Incentivized
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    Return on Investment
    Liftoff Mobile
    • Less double data entry thanks to the uploads
    • Easier to use interface allows our staff to just work on the job rather than trying to figure out how to work on the job
    • Allows us to scale more easily instead of relying on a one-person developer team
    Incentivized
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    Listrak
    • Increasing our awareness of effective marketing email campaigns
    • Reducing the effectiveness of our campaigns due to the complexity of software and inability to cancel our contract despite being LOYAL customers for 2 years.
    Read full review
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