Lightico e-Signatures vs. SignRequest, now part of Box

Lightico e-Signatures

SignRequest, now part of Box

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lightico e-Signatures	Score 9.0 out of 10	Mid-Size Companies (51-1,000 employees)	Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs (drivers license, electricity bills etc) - share images & videos - complete smart forms - get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email,…	N/A
SignRequest, now part of Box	Score 9.2 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

Lightico e-Signatures

SignRequest, now part of Box

Editions & Modules

No answers on this topic

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Offerings

Pricing Offerings
Lightico e-Signatures	SignRequest, now part of Box
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

For text message verification and bank payment verification additional fees apply

More Pricing Information

Community Pulse
	Lightico e-Signatures	SignRequest, now part of Box

Best Alternatives
	Lightico e-Signatures	SignRequest, now part of Box
Small Businesses	Foxit eSign Score 9.3 out of 10	Foxit eSign Score 9.3 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.7 out of 10	DocuSign Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Lightico e-Signatures	SignRequest, now part of Box
Likelihood to Recommend	9.0 (2 ratings)	8.0 (20 ratings)
Usability	- (0 ratings)	10.0 (1 ratings)
Support Rating	- (0 ratings)	8.8 (6 ratings)

User Testimonials
	Lightico e-Signatures	SignRequest, now part of Box
Likelihood to Recommend	Lightico With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate Incentivized Kristy Damon Lead csr Read full review	Discontinued Products It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect. Incentivized Carter Durham Chief Creative Officer and Head of Product Read full review
Pros	Lightico Collects secure signature repository User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation. Making uploading and retrieval of stips a breeze. Incentivized Jeremy C. Christle Director Of Marketing And Business Development Read full review	Discontinued Products e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts. Price- SignRequest has one of the more attractive price points for businesses. Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products. Incentivized Verified User Anonymous Read full review
Cons	Lightico Saved users functionality Less click points Incentivized Kristy Damon Lead csr Read full review	Discontinued Products I think the "prepare document" screen can be a little more user-friendly A way to keep the documents organized a bit better on the documents screen I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site Incentivized R. Melissa Masoom Senior Associate Attorney Read full review
Usability	Lightico No answers on this topic	Discontinued Products I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy! Incentivized Meredith Brough Business Owner and Coach Read full review
Support Rating	Lightico No answers on this topic	Discontinued Products Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information. Incentivized Matthew Veil Marketing Broker Read full review
Alternatives Considered	Lightico DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico Incentivized Jeremy C. Christle Director Of Marketing And Business Development Read full review	Discontinued Products Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts Incentivized Becky Burgess Founder & CEO Read full review
Return on Investment	Lightico Great customer Service Ease of use Flexible Incentivized Kristy Damon Lead csr Read full review	Discontinued Products Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields Incentivized Verified User Anonymous Read full review
ScreenShots	Lightico e-Signatures Screenshots	SignRequest, now part of Box Screenshots