Lightspeed Retail vs. Valogix Inventory Planner

It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.

Incentivized

Valogix is a good tool for a mid to large sized business who has a lot of SKUs and much data that needs to be analyzed to determine supply. It is best used by savvy people, as there is quite a learning curve to it. It integrates well with NetSuite, though I cannot speak to how well it may integrate with other ERP systems.

Incentivized

• Lightspeed Retail has great reports that are very easy to read and understand.
• Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.

Incentivized

• Calculates how much it thinks you should have on-hand, based on demand and other factors.
• Integrates with NetSuite to include all your demand, supply, item and location data.
• Automatically determines seasonality for items.

Incentivized

• With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
• Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
• Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
• Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
• Weak system for receiving purchase orders.
• Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.

Incentivized

• The UI for their product (web application) is weak.
• Does not support multiple units of measure well.

Incentivized

Very easy to use and figure out without calling customer support which is also very responsive and helpful.

Incentivized

I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.

Incentivized

Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not

Incentivized

Compared to NetSuite's default demand planning module, Valogix shines. NetSuite's product is very weak, very manually-driven, and does not provide the precise level of control that Valogix does. We used NetSuite's module for a while before realizing it wouldn't work for us whatsoever. It might work for you if you have a simple product setup, few SKUs and only one location. But in that case, you probably don't need demand planning software anyway.

Incentivized

• Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
• Faster processing through tills means happier customers and more sales per hour.
• Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.

• It has begun to reduce time for us taken up by running manual spreadsheet calculations.
• The training was time-consuming and difficult to onboard new users when we had turnover.

Incentivized