What users are saying about
1 Ratings
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26 Ratings
1 Ratings
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Score 6 out of 100

Ooma Office

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26 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Lingo

Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you
Caitlin McGlynn | TrustRadius Reviewer

Ooma Office

The only thing I "forget" about sometimes is that I now only have a corded handset and can't pick up the phone and take it with me on the property. This is an equipment constraint, not an application problem. I just need to upgrade my phone! I can't really think of anything else.
Wendy White | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Lingo
8.0
Ooma Office
8.8
User templates
Lingo
8.0
Ooma Office
Hosted PBX
Lingo
Ooma Office
9.0
Multi-level Interactive Voice Response (IVR)
Lingo
Ooma Office
8.6
Directory of employee names
Lingo
Ooma Office
8.8

Call Management

Lingo
Ooma Office
9.5
Answering rules
Lingo
Ooma Office
9.7
Call recording
Lingo
Ooma Office
8.9
Call park
Lingo
Ooma Office
9.3
Call screening
Lingo
Ooma Office
9.6
Message alerts
Lingo
Ooma Office
9.9

VoIP system collaboration

Lingo
Ooma Office
8.8
Audio conferencing
Lingo
Ooma Office
8.8

Mobile apps

Lingo
Ooma Office
8.7
Mobile app for iOS
Lingo
Ooma Office
9.0
Mobile app for Android
Lingo
Ooma Office
8.3

Pros

Lingo

  • User friendly, easy to see what needs to be done for each retail partner and completing all required documents
  • Its price is competitive compared to other options
  • Nice that they don't send a million update and confirmation emails like some platforms
Caitlin McGlynn | TrustRadius Reviewer

Ooma Office

  • Technical Support is spot on! Fully knowledgable, VERY helpful, and easy to get in touch with. What more can one ask?
  • AMAZING value for money! When I tell you that get way more than you pay for, multiply that 3. The regular package is more than enough for a smaller business, but the great thing is that Ooma Office also offers a PRO package. Ooma Office is a well-thought-out, useful and a forward-moving company as a whole.
  • Easy to use. Super simple to install and set up.
The Post Hole Co | TrustRadius Reviewer

Cons

Lingo

  • Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service
  • ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.
  • Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents
Caitlin McGlynn | TrustRadius Reviewer

Ooma Office

  • I wish when clicking the help menu on the side, that it would not navigate away from the page I was using
  • I wish the online chat feature was available more often
  • I wish when calling customer service they didn't ask me to rate them every time, but I get it.
Anonymous | TrustRadius Reviewer

Usability

Lingo

No score
No answers yet
No answers on this topic

Ooma Office

Ooma Office 8.2
Based on 2 answers
Generally very user-friendly. One feature that either doesn't exist or I can't seem to figure out - how to change the message for holidays when we are not closed, but just have reduced hours.
Anonymous | TrustRadius Reviewer

Support Rating

Lingo

No score
No answers yet
No answers on this topic

Ooma Office

Ooma Office 9.7
Based on 26 answers
Support has told me how to set the system to do certain things, and more than once we’d already set the system as instructed and still it wasn’t functioning as desired - support seemed a bit stumped when this happened.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lingo

We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.
Caitlin McGlynn | TrustRadius Reviewer

Ooma Office

We used them before we switched, and they're just a little pricier. For exactly the same service, it was 50% cheaper with Ooma Office, and we were looking for savings, so it was the ideal switch. We're very happy with the decision to switch providers as Vonage didn't have any products that were substantially better.
Anonymous | TrustRadius Reviewer

Return on Investment

Lingo

  • It helps us save money on EDI processing
  • It was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these orders
  • We were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicated
Caitlin McGlynn | TrustRadius Reviewer

Ooma Office

  • Nearly 60% reduction in telephone costs; results were almost immediate
  • 10-15% reduction in time spent on the phone or on calls that may not be revenue impacting.
  • I can literally take my office with me anywhere! I can use my Ooma equipment anywhere I have access to HSI!
Wendy White | TrustRadius Reviewer

Screenshots

Pricing Details

Lingo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Ooma Office

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$19.95*

* per user/month

Rating Summary

Likelihood to Recommend

Lingo
6.0
Ooma Office
9.4

Usability

Lingo
Ooma Office
8.2

Support Rating

Lingo
Ooma Office
9.7

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