Linnworks vs. Shopify Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Linnworks
Score 9.9 out of 10
N/A
Linnworks is presented as a total commerce solution, and provides multi-channel order management for ecommerce. Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity.N/A
Shopify Plus
Score 9.1 out of 10
N/A
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
$2,300
per month
Pricing
LinnworksShopify Plus
Editions & Modules
No answers on this topic
3-year term
$2300
per month
1-year term
$2500
per month
Offerings
Pricing Offerings
LinnworksShopify Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
LinnworksShopify Plus
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Linnworks
-
Ratings
Shopify Plus
8.5
36 Ratings
8% above category average
Product catalog & listings00 Ratings9.434 Ratings
Product management00 Ratings8.135 Ratings
Bulk product upload00 Ratings6.232 Ratings
Branding00 Ratings8.433 Ratings
Mobile storefront00 Ratings9.534 Ratings
Product variations00 Ratings8.934 Ratings
Website integration00 Ratings8.731 Ratings
Visual customization00 Ratings9.034 Ratings
CMS00 Ratings8.133 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Linnworks
-
Ratings
Shopify Plus
8.4
35 Ratings
9% above category average
Abandoned cart recovery00 Ratings7.434 Ratings
Checkout user experience00 Ratings9.534 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Linnworks
-
Ratings
Shopify Plus
9.6
33 Ratings
15% above category average
eCommerce security00 Ratings9.633 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Linnworks
-
Ratings
Shopify Plus
8.2
35 Ratings
6% above category average
Promotions & discounts00 Ratings8.334 Ratings
Personalized recommendations00 Ratings8.029 Ratings
SEO00 Ratings8.234 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Linnworks
-
Ratings
Shopify Plus
8.3
34 Ratings
4% above category average
Order processing00 Ratings9.034 Ratings
Inventory management00 Ratings6.933 Ratings
Shipping00 Ratings8.433 Ratings
Custom functionality00 Ratings9.133 Ratings
Best Alternatives
LinnworksShopify Plus
Small Businesses
Webgility
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Score 10.0 out of 10
Shopify
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Score 8.9 out of 10
Medium-sized Companies
Accounting Seed
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Score 7.4 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LinnworksShopify Plus
Likelihood to Recommend
1.0
(2 ratings)
9.2
(36 ratings)
Usability
-
(0 ratings)
9.3
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
LinnworksShopify Plus
Likelihood to Recommend
Linnworks
Would have recommended it 5 years ago, but now absolutely not a chance. Pricing is obscene and the service is appalling. Save yourself time and money by looking elsewhere. Linnworks has one advantage over other providers and that is their integrations with smaller eCommerce channels, this is not worth the money... You could employ someone for 5 minutes per day to pull smaller marketplaces onto a different service via CSV.
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Shopify
Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
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Pros
Linnworks
  • Ease of use for both me and my colleagues
  • Manages all inventory on multiple channels and marketplaces
  • Simple method of printing invoices and shipping labels saves so much time and requires no manual input
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Shopify
  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
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Cons
Linnworks
  • Pricing
  • Support
  • Features
Read full review
Shopify
  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
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Usability
Linnworks
No answers on this topic
Shopify
It just works! It is so prolific worldwide that there are a plethora of partners who can support you. Development time is cut in half as many plugins can be used that would require custom development on other platforms. It is stable, fast, and scalable.
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Support Rating
Linnworks
No answers on this topic
Shopify
Always are quick to answer our questions and help us find a solution
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Alternatives Considered
Linnworks
As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.
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Shopify
Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
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Return on Investment
Linnworks
  • None
  • None
  • None
Read full review
Shopify
  • Shopify Plus has been a very cost effective solution for us.
  • As our business grows, it's easy to train new hires on how to use Shopify Plus.
  • What we've lost in the missing features of Shopify we've made up for in the other areas.
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ScreenShots

Linnworks Screenshots

Screenshot of Linnworks Order Management - Manage and process online sales from across your selling channels in one location.Screenshot of Linnworks Inventory Management - Avoid over- or underselling by tracking inventory across key selling channels from one central location.Screenshot of Linnworks Shipping Management - Improve customer experience by shipping and fulfilling orders faster with automated workflows.Screenshot of Linnworks Integrations - Expand the functionality of your ecommerce operations with Linnworks rich integrations ecosystem.Screenshot of Linnworks Insights - Stay in control of your business with the data points that matter.Screenshot of Linnworks puts Total Commerce Control at the center of your organization so you can: Manage multichannel inventory easily across multiple marketplaces. Optimize your order and fulfillment processes from a single location. Gain deep insights across your sales and operations for fast decision making.

Shopify Plus Screenshots

Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.