TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Liquid Web

    Score8 out of 10
    N/ALiquid Web is a fully managed hosting service, boasting VPS hosting on the Storm Platform, and cloud dedicated hosting on the Storm Platform. Liquid Web supports managed WordPress, managed WooCommerce, VMware Private Cloud, as well as HIPAA and PCI compliant hosting, high availability database hosting, and dedicated or server clusters available for a variety of purposes, as well as websites.

    $19

    per month

    Namecheap

    Score6.3 out of 10
    N/ANamecheap is a website domain name service offering providing easy domain name registration, and affordable hosting plans.

    $5.98

    per year

    Pricing
    Liquid WebNamecheap
    Editions & Modules
    Managed WordPress
    $19
    per month
    Managed WooCommerce
    $19
    per month
    VPS
    $35
    per month
    Magenta Cloud
    $49
    per month
    Cloud Dedicated
    $149
    per month
    Private VPS Parent
    $149
    per month
    Dedicated
    $169
    per month
    Cloud Servers
    $265
    per month
    HIPPA
    $343
    per month
    Server Clusters
    $743
    per month
    High Performance
    1,127
    per month
    High Availability
    1,448
    per month
    Database Hosting
    1,498
    per month
    VMware Private Cloud
    1,599
    per month
    domain - .com
    $5.98
    per year
    domain - .org
    $8.98
    per year
    Business Email - Starter
    $10.88
    per year
    domain - .net
    $10.98
    per year
    Business Email - Pro
    $25.88
    per year
    Shared Hosting - Stellar Business
    $58.88
    1st year Renews at $118.88/year
    VPS Hosting - Pulsar
    $118.56
    per year
    VPS Hosting - Quasar
    $214.56
    per year
    Dedicated Server Hosting - Xeon E-2234
    $915.88
    per year
    Dedicated Server Hosting - Xeon E-2236
    $1175.88
    per year
    Dedicated Server Hosting - Dual Xeon Silver 4208
    $2171.88
    per year
    Offerings
    Pricing Offerings
    Liquid WebNamecheap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Liquid WebNamecheap
    Considered Both Products
    Liquid Web Inc.
    No answer on this topic
    Namecheap
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Liquid WebNamecheap
    Small Businesses
    Flywheel
    Score4.9 out of 10
    IONOS Hosting
    Score5.6 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Liquid WebNamecheap
    Likelihood to Recommend
    10.0
    (6 ratings)
    4.8
    (14 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Liquid WebNamecheap
    Likelihood to Recommend
    Liquid Web Inc.
    Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.
    Incentivized
    Read full review
    Namecheap
    Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.
    Incentivized
    Read full review
    Pros
    Liquid Web Inc.
    • Customer Service — Amazing support, if needed.
    • Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
    • Knowledge — We've learned a lot as an organization by following the Liquid Web blog.
    Incentivized
    Read full review
    Namecheap
    • Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them.
    • Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point.
    • Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers.
    Incentivized
    Read full review
    Cons
    Liquid Web Inc.
    • The tutorial area is excellent, but perhaps they could add video tutorial.
    • Chat conversations should be added automatically to the client portal.
    Incentivized
    Read full review
    Namecheap
    • Hosting isn't brilliant, as there are other options available which do a better job from a security stand point.
    • Would be great if the discounts were bigger for bulk purchases for longer renewals
    • The layout/dashboard could be simpler to move around - not easy to find somethings
    Incentivized
    Read full review
    Usability
    Liquid Web Inc.
    No answers on this topic
    Namecheap
    Personally I find it really easy to use and getting everything set-up and sorted is no problem at all, from initial account set-up and purchasing to the technical aspects required
    Incentivized
    Read full review
    Support Rating
    Liquid Web Inc.
    No answers on this topic
    Namecheap
    We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
    Incentivized
    Read full review
    Alternatives Considered
    Liquid Web Inc.
    We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.
    Incentivized
    Read full review
    Namecheap
    Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
    Incentivized
    Read full review
    Return on Investment
    Liquid Web Inc.
    • Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.
    Incentivized
    Read full review
    Namecheap
    • Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
    • Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
    • Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.
    Incentivized
    Read full review
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