Live Help Messenger vs. SnapEngage
Live Help Messenger vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Live Help Messenger | N/A | N/A | $149 one-time fee | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
Live Help Messenger | SnapEngage | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
Live Help Messenger | SnapEngage | |
---|---|---|
Top Pros | No answers on this topic |
|
Top Cons | No answers on this topic |
|
Live Help Messenger | SnapEngage | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Chat Analytics and Reports |
|
Live Help Messenger | SnapEngage | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Live Help Messenger | SnapEngage | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.0 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
Live Help Messenger | SnapEngage | |
---|---|---|
Likelihood to Recommend | Stardevelop No answers on this topic | SnapEngage |
Pros | Stardevelop No answers on this topic | SnapEngage |
Cons | Stardevelop No answers on this topic | SnapEngage |
Likelihood to Renew | Stardevelop No answers on this topic | SnapEngage |
Support Rating | Stardevelop No answers on this topic | SnapEngage |
Alternatives Considered | Stardevelop No answers on this topic | SnapEngage |
Return on Investment | Stardevelop No answers on this topic | SnapEngage |
ScreenShots | SnapEngage Screenshots |